Consumer Business Control Team Lead

Profile

SunTrust Banks

Consumer Business Control Team Lead

in

Atlanta

Georgia

Req ID: W464410

Job Description

Within the BCO, the Consumer Risk Consultation team drives executional effectiveness of the Operational Risk framework by delivering along our core competencies of: Risk Expertise, Consumer Banking Knowledge, Project Management, Critical Thinking, Relationship Building, and Talent Management. The Consumer Business Control Lead will be responsible for providing leadership in the strategic consultation for highly complex business problems and breakage points within the Consumer segment. This candidate’s focus will primarily be geared towards building, leading, and developing a team of strong business and risk professionals, creating a collaborative environment across a broad set of stakeholders. Candidate should possess the talent to enhance and transform process risk mitigation, efficiency, and effectiveness.

This role facilitates risk identification, provides governance of the health of the control environment, and drives the execution process for enterprise and business specific risk management deliverables and routines. Specifically, the role is responsible for driving results throughout their consultation team, enabling and supporting process owners, technology partners and risk partners to ensure completion of process mapping, control documentation, completion of Risk and Control Self-Assessments (RCSAs). The lead will assist in defining and reviewing responses to identified gaps and control weaknesses and ensure remediation plan commitments are being met. Further, the role is responsible for driving transparency, governance and changes that result in continuously improving the control environment. Responsibilities also include ensuring proper process and remediation documentation is in place.

The Lead is responsible for ensuring consistent execution of risk management activities across the Consumer segment in alignment with Enterprise Risk Policies and Procedures including:

• Supporting and leading their consulting team and process owners in the development, documentation and ongoing maintenance of process maps and identification of risks and controls

• Implementing and ensuring execution of Risk Control Self-Assessment including reporting of results and issue escalation

• Facilitating the issues management process including input, review and validation of initial and final action plans

• Providing direction in the governance and execution of change management activities including Business Change Risk Assessments (BCRA), Regulatory, Technology, Transformation and other business changes

• Supporting training through identification of role based business training needs and risk management training activities through audience validation and communication

• Championing SunTrust’s risk culture

Other responsibilities include staying abreast of applicable regulations and relevant industry trends, developing strong relationships with business management, and assisting in the design and execution of technology-enabled continuous risk monitoring and testing solutions.

Qualifications

Minimum Qualifications:

•Recognized as an expert corporate consultant in multiple disciplines

•Demonstrated ability to lead and coach others

•Expert knowledge of the business unit and related industry

•Experience on project teams

•Experience managing a segment of the project work

•Demonstrated ability to achieve desired results

•Excels in problem-solving, partnership, communications, persuasion, and negotiation

Preferred Qualifications:

•Proven experience and competency in risk management or audit principles, practices, and methodologies, including: objectivity and independence, risk and control assessment, and risk-based assessment/auditing project management

•Strong analytical thinking, project management, problem solving, influencing, and decision making skills

•Extensive experience and competency in relationship management

•Bachelor's degree and progressive professional experience.

•Ability to work in a fast paced, highly complex, results driven environment, and to readily adapt to changes.

•Ability to juggle multiple work efforts as needed.

•Self-motivated, operates with a sense of urgency and strong attention to detail.

•Excellent organizational, written and verbal communication skills, ability to converse with management at all levels.

•Excels in teamwork and the ability to coach and mentor others; ability to provide performance management feedback

•Proficiency in Microsoft Office products.

•Proven risk management or internal audit experience at a large financial institution in one or more of the functional areas or risk disciplines

•Proven knowledge of operational and technical environments of financial institutions, including strong knowledge of applicable banking laws and regulations

•Professional certification such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), and/or other risk management certification.

•Advanced degree in relevant field of study.

Equal Opportunity Employer: SunTrust supports a diverse workforce and is a Drug Testing and Equal Opportunity Employer. SunTrust does not discriminate against individuals on the basis of race, creed, color, gender, religion, national origin, age, disability, veteran status, pregnancy, marital status, citizenship status, sexual orientation, gender identity, genetic information, or any other classification protected by applicable laws.

To review the EEO Poster, copy and paste the following link into your browser: http://www1.eeoc.gov/employers/upload/eeoc

self

print

poster.pdf http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP

EEO

Supplement

Final

JRF

QA_508c.pdf

© 2017 SunTrust Banks, Inc. All rights reserved.

SunTrust is federally registered service marks of SunTrust Banks, Inc.

Company info

SunTrust Banks Inc.
Website : https://www.suntrust.com