Staff Deal Desk Analyst - FLEX

Profile

See yourself at Twilio

Join the team as our next Staff, Deal Desk Analyst (L4)

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help

companies and developers worldwide

build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports

diversity, equity & inclusion

wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to

support our Twilio Flex Sales leaders in closure of their most complex, high value opportunities. You will serve as the subject matter expert within Twilio Flex, providing internal operational support through high level deal facilitation, process optimization and financial analysis.

Responsibilities

In this role, you’ll:

Review complex customer proposals with Sales leaders

Analyze the competitive landscape and provide initial approval recommendations by being the Flex subject matter expert

Create actionable roadmaps that increase deal velocity and win rate

Finalize quote structure and approval justifications in CPQ

Lead opportunities to successful closure through facilitation of required key stakeholders

Deploy contact center solutions that meet customer intent and win compliant business.

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

5 years of experience in deal desk, deal structuring, or contract management type role for a professional services or technical sales environment.

Exceptional ability to multitask, prioritize, and apply sound judgment to provide solutions with a pragmatic approach.

Ability to influence and collaborate with various stakeholders to close on deal workflows.

Bachelor’s Degree in Business Administration, Finance, Economics or related field.

Outstanding verbal and written communication

Desired:

Proficient in Salesforce and CPQ

Seasoned in contracts administration: reviewing standard and complex T&Cs, analyzing and assessing risk, and resolving contract conflicts

Advanced degree a plus

Location

This role will be

Remote, based in NY, USA.

Approximately

10% travel is anticipated.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call

Twilio Magic

. Additionally, we empower employees to build

positive change in their communities

by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for,

please consider other open positions

*Please note this role is open to candidates outside of Colorado as well. The information below is provided for those hired in Colorado only.

Colorado applicants:

The estimated pay range for this role, based in Colorado, is

$65,000 - $90,160

Additionally, this role is eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

Important COVID-19 Guidance (For candidates applying to roles in the United States):

To comply with Executive Order 14042, all Twilio employees working in the U.S. are required to submit proof of vaccination for COVID-19 unless they qualify for a medical or religious accommodation / exemption. Employees onboarded after January 4, 2022 must submit proof of vaccination or receive approval for an exemption prior to their Twilio start date.

Company info

Twilio Inc
Website : https://www.twilio.com