Part-Time Customer Service Representative/Teller

Profile

: Part-Time Customer Service Representative/Teller, allows_remote: null, position_type: , location: {city: Lawrence, state: KS, country: USA}, company_name: Douglas County Bank, job_code: DGLS0292, team: Other, description: This position is responsible to receive and pay out money, keep records of money and negotiable instruments and resolve related account problems.

Essential Duties and Responsibilities:

Receive checks and cash for deposit, veify amount, and examine checks for endorsements.

Cash checks and pay out money after verification of signatures and customer balances.

Enter customers' transactions into computer to record transactions, and issue computer generated receipts.

Prepare financial and regulatory reports required by law and regulations.

Place holds on accounts as applicable to Reg CC and Bank policy.

Order and verify daily working of supply of cash.

Balance currency, coin and checks in cash drawer at end of business day and compare totaled amounts with data displayed on computer screen.

Remove deposits from automated teller machines and night depository, verify accuracy of cash and process related transactions. Accept loan payments and assist with safe deposit operations.

Participate in Sales/Referral Program.

Interview customers to obtain information and explain, promote and sell bank products and services including but not limited to checking and savings accounts, money orders and official checks, Certificates of Deposit, etc., taking advantage of cross-selling opportunitites.

May open new accounts. Prepare all paperwork and assist the customer in completing required documents. Insure all accounts are properly documented and processed, including necessary follow through to obtain permanent signature cards and documentation when applicable.

Education and/or Experience:

High school diploma or general education degree (GED)

Three or more months cash handling experience

Language Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence.

Ability to speak effectively before groups of customers or employees of organization.

Ability to communicate effectively both in person and over the phone.

Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

To perform this job successfully, an individual should have knowledge of:

Database software

Internet software

Spreadsheet and Word Processing software

Certificates, Licenses, Registrations:

Must be bondable.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.

Frequently required to walk and stoop, kneel, crouch, or crawl.

Occasionally required to sit.

Regularly required to lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision and color vision.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Frequently exposed to moving mechanical parts.

Occasionally exposed to vibration.

The noise level in the work environment is usually moderate.

EOE

M/F/V/D

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Company info

Douglas County Bank