Metrics Analyst

Profile

Description

The Data and Reporting Professional 2 generates ad hoc reports and regular datasets or report information for end-users using system tools and database or data warehouse queries and scripts. The Data and Reporting Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

Responsibilities

Do you enjoy having a variety of tasks as part of your daily routine? Crunch numbers in a spreadsheet, visualize data insights in PowerPoint or design your story in PBI, coordinate with the automation team, get on the phone to provide critical alerts to clients, contribute to analytic discussions with data engineers and data scientists, and put in half of an hour of walking for personal well-being, all in the span of one morning? You will have a unique opportunity to drive IT performance management solutions for an AI Ops group strategically positioned to grow with the larger Healthcare Company that is going through a tremendous technology transformation. Do you have a high level of curiosity, creativity and critical thinking abilities? We want you. Do you have experience developing operational metrics for IT organizations? We definitely want you.

The Metrics Analyst integrates data from multiple sources to produce requested or required data elements. Programs and maintains report forms and formats, information dashboards, data generators, canned reports and other end-user information portals or resources. May create specifications for reports based on business requests. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. More specifically, the Metrics Analyst:

Generates both regular and ad hoc reports in various formats for different audiences

Searches for and presents data insights for infrastructure & operational segment leaders

Works closely with data scientist and data engineers to ensure data quality and meaning

Interfaces with I&O stakeholders to make sure trends are understood and timely

Required Qualifications

Bachelor's Degree

3 years of technical experience in data reporting

Experience uncovering data insights that align with analytic objectives using some form of data processing tool

Comprehensive knowledge of Microsoft Office Applications including Word, Excel, Access and PowerPoint

In particular, strong experience managing and editing Excel and PowerPoint

Excellent organizational skills

Excellent communication skills with different levels of leadership - verbal, written, presentational

Must have passion for using data to solve business issues

Strong collaboration tool experience (Teams, WebEx, Zoom, etc... )

Ability to proactively gather information leveraging other data reports and conversations with cross-functional teams

Preferred Qualifications

Master's Degree in a quantitative discipline, such as Mathematics, Economics, Finance, Statistics, Computer Science, Engineering or related field

1 or more years of experience in SQL, SAS

Experience working with at least one visualization tool such as QlikView, Tableau, PBI or other

Good IT and Infrastructure stack knowledge

1 or more years working in a consulting environment

Experience generating insights through data mining, improving customer experience

Experience in managed care or health care sector

Prior experience working in a system analytics and/or data warehousing environment

Cloud foundations knowledge

Additional Information

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com