Director of Product Operations amp Excellence

Profile

QUALIFICATIONS

Bachelor's Degree required; Masters/MBA preferred.

Experience leading and developing product management teams with sharp knowledge of industry standard processes

Portfolio Management, Organizational Change experience

10 years’ experience in Business, Portfolio, Program Management, Product Management and technology or related field

Strong risk/opportunity identification, analysis, and leadership skills

Excellent facilitation and communication skills leading x-functional Sr. management teams

Experience with analysis of product portfolio results against key business metrics – linking capability delivery with strategic objectives, within an Agile offense

Experience in financial management, budgeting and forecasting at the cost center and portfolio level

Validated experience in driving sophisticated organizational transformation and ability to coordinate cross-functional teams

Experience in working in an environment with a high rate of change and short delivery timelines

Ability to communicate complex concepts simply, verbally and in writing. Ability to create high-quality project reports and simple, succinct, visually compelling PowerPoint presentations and influence decision-making. Ability to adapt communication style to provide level of detail based on the audience

Outstanding communication skills (written and verbal), presentation skills, social skills to work cross-functionally with senior management, business, and technical audiences

Strategy development & planning experience

Self-directed and comfortable working in ambiguous environment

Change agent/change management skills

Experience working with Agile methodologies, tools and process e.g. Aha, Jira, Confluence as well as more traditional waterfall program management processes

Subject matter expertise in any of the following supply chain related domains: Materials, Sourcing and Manufacturing, Transportation, Warehouse Management/Distribution, Order Management, Fulfillment, Inventory Management & Planning

#LI-HG1

The NIKE, Inc. Supply Chain team is the engine that propels product around the world. Supply Chain experts ensure that every year, almost a billion units of footwear, apparel and equipment arrive at the right place, at the right time. To ensure this sophisticated job goes off without a hitch, Supply Chain teams work with a network of more than 50 distribution centers, thousands of accounts, and more than 100,000 retail stores worldwide — making the impossible happen every single day.

WHO WE ARE LOOKING FOR

Nike Product Management designs, builds and implements the capabilities, methods and tools needed to make the world’s largest sports brand run faster, and more securely through an agile environment. We passionately innovate the solutions needed to help employees navigate Nike's evolving landscape, and drive growth through top-flight technical products.

Our NIKE Supply Chain Product Management team (SCP) is looking for a Director of Product Operations & Excellence to help level up our game in product management maturity and consistent performance across the entire organization. This is a critical role that will directly impact multiple product domains, and strategically shape how we align and implement our end-to-end product offense in service of critical business outcomes.

In this role, you will work with a complementary team of Supply Chain business teams (Global & Geo), Digital, Tech, and Finance partners and this role directly leads a team responsible for Product Strategy, Product Excellence/Governance, Ways of Working, Communications, and Team Operations.

You will ensure the Supply Chain Product Portfolio is strategically aligned, appropriately prioritized, and clearly resourced and financed. You will be accountable to develop and deliver high-impact standards and processes, tools and reporting to effectively align and communicate plans within our team and with cross-functional partners. Ultimately, with a keen awareness for dependencies and experience at risk management, you will guide teams to maintain financial forecasts and actuals, report consistently and with quality on the health of strategic product priorities and ensure value delivery against committed outcomes.

As the leader of Product Excellence, you will be accountable for defining and driving our team’s growth and strategy, ensuring a keen focus on up-leveling the quality, efficiency and consistency in the way our entire organization leads the product development lifecycle (funnel reviews, expected outcome modeling, MBRs/QBRs with partners, etc.) for the 80 products in the product portfolio.

As the leader of Business Operations, you will anchor the broader Supply Chain Product Management organization in a structure for objective definition and key results tracking (OKRs). You will ensure that the organization has clear definitions and measures of success and will lead consistent and continuous processes for tuning performance. In addition, you will lead all aspects of our financial processes (including headcount and budget management) and ensure we understand how we are proactively making strategic decisions as a leadership team to lead business expectations.

As the leader of Supply Chain Product Communications, you will understand our broader partner landscape and collaborate with Communications partners to ensure messaging is consistent with our parent organization as well as cohesive across the broader Product organization. You are oriented to high-impact messaging that comes from a place of understanding our customer – whether that be our own team or a variety of Enterprise partners.

You are a champion of all things team and positivity. You will have a critical voice in building organizational energy and engagement and will craft and lead an intentional offense that ensures we are engaging with, hearing, and supporting team members as a top priority.

Lastly, you will act as the Chief of Staff to the leader of Supply Chain Product Management, shaping and orchestrating critical team activities and results including monthly leadership team workdays, leadership staff meetings, all-hands, etc.

This role requires a self-starter, flexible problem solver, highly organized leader, and outstanding communicator who has experience working across teams with varied strengths and influencing different personalities and perspectives to support the strategic outcomes the organization is accountable to deliver. A consistent track record of aligning organizations to provide clarity and build efficiencies is preferred. A growth mindset and optimistic outlook is paramount to energize and strengthen team members who are on the front lines of driving large-scale change in a fast-paced environment. Lastly, experience leading and developing product management teams and a strong understanding of industry standard methodologies.

This role is a fit for you if you thrive activating broad organizational change through new ways of working and lead change through people & relationships. Comfortable with ambiguity, appreciation of diverse opinions, and unite a range of teams is a must.

KEY ACCOUNTABILITIES:

Define and lead Supply Chain Product’s “Rhythm of Business” - team cadences for running our business holistically (business goals, teaming and people, financials, product governance, etc)

Lead annual & quarterly planning & performance review processes such as OKRs, QBRs, etc

Ensure strategic priorities are structured for success, including strategic fit, budgeting, dependencies, and resourcing

Drive and lead product portfolio plans and financial forecast including all key landmarks/results/value drops, facilitate intake process, resourcing, dependencies, concerns, and communications

Collaborate with Enterprise partners to evaluate the performance of the product portfolio and ensure the process is continually evaluated (checked & adjusted) to meet the changing complexity and scope of the organization accountabilities

Develop Supply Chain Product Communication Strategy & Activation Plan to engage the organization in understanding, owning, & feeling confident in the Supply Chain Product journey

Create high-impact communications to ensure connection with team members and collaborators across Supply Chain Product

Lead financial forecasts (including 3 yr views) and actual performance against target reporting

Provide direct leadership, coaching and support to a team of full-time employees and contractors

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. NIKE is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 1 503-671-4156 and let us know the nature of your request, your location and your contact information.

Company info

Nike, Inc
Website : https://www.nike.com