Business Analyst

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Company Description

McDonald’s new growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway.

Leading this tech revolution is McDonald’s Global Technology organization made up of intrapreneurs who get to build really cool tech with scary smart people using the latest innovations like AI, IOT, and edge computing. We do this working along diverse, global teams who are always hungry for a challenge. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.

As we have matured as an engineering organization and seen the demands for technology grow exponentially, we’re gearing up to deliver on the next set of opportunities for the business. We are building up an engineering team in house accountable for our strategic products. We’ll have diverse squads made up of engineers with traditional and specialized skillsets, both from internal engineers coupled with our partners, to help us flex with demand and solve technology innovation challenges done at an incredible scale.

Job Description

The Business Analyst is responsible for working with the Strategy, Planning and Change Management Director and key leaders across McDonald’s organization on the strategic development and mobilization efforts in support of Global Technology priorities. In this role you will perform external market and competitive intelligence to identify strategic issues and recommend strategic opportunities. This individual will work with cost and quantitative modeling resources on development, maintenance and monitoring of complex business models. You will provide executive communications and analysis to McDonald’s leaders regarding status of all strategic initiatives and efforts while working with key business partners on resolving conflicts and or potential risks.

In this high visibility role, you will be responsible for research, executive reporting and annual planning to evolve the impact and value of McDonald’s Global Technology. The role is ideal for a self-driven, strategic thought leader and change agent who has experience in strategic planning, project management, consulting, and communications along with financial acumen.

Primary Duties:

Executive Reporting & Communications

Draft high impact presentations for routine and ad hoc leadership sessions, internal and external to McDonald’s

Assist with development of communications (e.g., presentations, email, etc.,) to circulate strategy across Global Technology and McDonald’s

Draft executive communications and analyses on status of all large initiatives and work with leadership team to resolve conflicts or potential risks

Work with cross functional teams to gains broad agreement from stakeholders when viewpoints may vary

Work across the Global Technology organization to source key information for executive presentations

Manages stakeholder expectations to ensure customer satisfaction

Structural Support

Establish and maintain secure and public team sites (e.g., SharePoint, Clarizen, @mcd)

Support maintenance of key templates and tools

Maintenance of team highlights and insights reporting

Research & Strategic/Annual Planning

Assist with structuring and content development for the strategic planning process for Global Technology with a particular focus on key strategic initiatives for McDonalds as part of the 2022 Roadmap

Provide targeted support for the Global Technology long-range strategic planning process, including working with leaders to shape their strategic agendas

Perform deep internal and external research and intelligence gathering, including Subject Matter, Industry Expert, Academic Expert and Customer interviews

Conduct internal and external reconnaissance to identify issues relative to the organization’s strategic direction

Work with Director of Strategy & Planning and other team members to identify strategic issues and opportunities and develop fact and quantitatively backed recommendations

Monitor and report on performance relative to plan and strategic alignment

Partner with businesses on broad strategic initiatives to determine the integration points/interdependencies and how each integrates with the overall vision/end-state transformation

Support special projects, which impact the entire organization and/or key business-unit partners

Work with the Enterprise Program Management Office (EPMO) team to develop, maintain and report on KPIs, metrics and analytics relevant to the EPMO’s and McDonald’s operational and strategic objectives

Partner with Senior Manager of Strategy & Planning, Corporate Finance and resources across Global Technology to develop and implement and maintain a Capacity Model

Main areas of focus and the approximate time spent on each is as follows:

Executive Reporting & Communications -draft executive level communications (e-mails, PowerPoint presentations, pre-reads, etc.,) – 20%

Research -Conduct industry research and competitive intelligence and draft research and white papers – 15%

Analysis - Creation of quantitative models (e.g., excel based financial models) and qualitative and quantitative data analysis – 25%

Special Projects -Structure and run projects based on needs identified in the organization – 25%

Annual/Strategic Planning - Analysis and support of annual and strategic planning processes (e.g., business case review, leadership review material creation, template creation, etc.,) – 15%

Qualifications

Bachelor’s Degree in Finance, Economics, Strategy, Operations Research or Equivalent required

Certifications optional (e.g., PMP, CPA, CFA, PSM, etc.)

3 years of experience and technical/functional expertise in one or several of the following areas: management consulting, corporate strategy, financial analysis, org design and/or marketing

Proven ability to influence seniors and peers without direct authority; experience leading cross-functional initiatives with multiple stakeholders

Demonstrated experience developing analyses, presentations and support material to convey complex and abstract concepts, enable successful implementation of strategy or change initiatives

Advanced problem solving, analytical, oral and written communication, and presentation skills; advanced MS Office skills

Self-driven, detail-oriented individual who actively works to remove barriers to achieving results

Ability to work in a global fast-paced and agile environment

Adapts to changes in priorities with ease, comfortable working “in the gray” while defining the way forward

Quantitative analysis experience preferred

Management consulting experience preferred

Consumer products experience preferred

Must be fully vaccinated (i.e., at least 2 weeks after last dose) for COVID-19 and, if hired, present proof of vaccination by start date

Additional Information

McDonald’s is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact recruiting.supportteam@us.mcd.com

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Requsition ID: REF2781G

McDonald's Corporation and McDonald's USA, LLC (the Company) are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.comsupportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

Company info

McDonald's.
Website : http://www.mcdonalds.com