Company name
Wells Fargo
Location
Chapel Hill, NC, United States
Employment Type
Full-Time
Industry
Finance, Customer Service
Posted on
Jan 14, 2022
Profile
Job Description:
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
About this role:
Wells Fargo is seeking a Teller in Consumer and Small Business Banking, as part of Branch Banking. Learn more about our career areas and lines of business at wellsfargojobs.com (https://www.wellsfargojobs.com/career-areas/) .
In this role you will:
Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
Complete operational activities while minimizing risks under established policies
Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
Receive direction from managers and exercises judgment within defined policies and procedures
Escalate questions and issues to more experienced roles
Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
Identify information and services to meet customers financial needs
Required Qualifications:
1 year of experience interacting with customers, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
1 year of experience interacting with people, demonstrated through work, military, or education .
Military experience (transitioning military service member, reserve military service member or a veteran) and currently enrolled in a college or university program .
Customer service focus with experience handling complex transactions across multiple systems
Ability to educate and connect customers to technology and share the value of mobile banking options
Ability to interact with integrity and professionalism with customers and team members
Experience working with others on a team to meet customer needs
Cash handling experience
Ability to follow policies, procedures, and regulations
Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
Well-organized, independent and able to prioritize in a fast-paced environment
Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
Job Expectations:
Ability to stand for extended periods of time
Ability to work weekends and holidays as needed or scheduled
Location:
Positions may not be available at all branch locations outlined in the posting
300 Foushee St., Durham, NC 27704
2821 Durham Chapel Hill Blvd., Durham, NC 27707
129 South Estes Drive, Chapel Hill, NC 27514
200 Trent Drive, Durham, NC 27710
2000 West Main Street., Durham NC 27705
165 East Franklin St., Chapel Hills, NC 27514
3600 North Duke St. @ Horton Rd., Durham, NC 27704
900 West Club Blvd., Durham, NC 27701
4 Park Drive, Durham, NC 27709
3416 Westgate Drive, Durham, NC 27707
101 Banks Drive., Chapel Hills, NC 27514
207 South Rd., 2nd Floor, Chapel Hills, NC 27514
4709 Hope Valley Rd., Durham, NC 27707
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Company: WELLS FARGO BANK
Req Number: R-112016-1
Updated: 2022-01-14 19:47:56.574 UTC
Location: Chapel Hill,North Carolina
Company info
Wells Fargo
Website : https://www.wellsfargo.com/