Company name
Aon PLC.
Salary
{
Location
San Francisco, CA, United States
Employment Type
Full-Time
Industry
Finance, 100k, Clevel, Executive
Posted on
Apr 14, 2022
Profile
Aon is looking for a North America Regional Chief Operating Officer, West Southwest Region As part of an industry-leading team, you will help clients make better decisions by delivering innovative and effective solutions as part of Aon’s West /Southwest Region Leadership team. This role will report to the NA Chief Operating Officer. Your impact as a North America Regional Chief Operating Officer, West Southwest Region Responsible for delivering optimal results through the successful deployment and the execution of initiatives that support the organizational strategy (Aon United Blueprint) within the region and across all revenue lines. This role works closely with the West/Southwest Region Leaders participating in strategy development and ensuring that the organizational execution supports the goals of the region. The Regional COO will help to enable colleagues to deliver value by optimizing operations, demonstrating scale, allocating resources appropriately and growing PTI. The COO will specifically need to address issues around client satisfaction, margin improvement and growth, while simultaneously instilling parameters which includes performance metrics that drive efficiency, effective delivery and revenue/PTI growth.The West/Southwest Region COO will be measured around:Effective subregion delivery and adherence of Service StandardAdherence to the Delivering Aon United global standardsDelivering business resultsImprove spread/Margin expansion initiatives to drive SPTI growthAssist in completing growth targets in West/Southwest Region of the USExecution of operational efficiency targets and objectivesDrive key change and transformation initiatives identified by senior managementIn partnership with finance partner & business leaders, run controls and drive expense reduction (T&E, OT, Real Estate, etc.)In collaboration with People Partner, assist in the execution of staffing strategy, including the requisition approval process (e.g. capacity analysis, recruitment, training, etc.)Responsible for delivering efficient results through implementation and coordination of all other key ABS operational business initiatives.Leading Risk & ComplianceDeliver technology & operational initiatives to lower risk in the firmLead the remediation to open audits and drive timely closureEnsure Client solutions & interpersonal readiness associated with regulatory complianceEnsure we are supporting Health & Welfare of colleaguesStrengthen business continuity and compliance programsJob Responsibilities:Further implement the client service hub that delivers solutions which help free up resources that can be reallocated to sell new business and further develop client relationshipsSuccessful implementation of the ABS aspect of the Aon Blue Print in the regionAssist in the execution of Information Technologies (IT) and strategic/global platformsConduct regular business and operational reviews and drive improvement planning consistent with corporate objectivesDrive initiatives that improve spread, expand margin and where appropriate, help in the execution of revenue generation. Current examples include:Improve cash management through enhanced execution around timely invoicing and receivable collections.Increase the number of Delivering Aon United (DAU) Client Discovery meetings and ensure operational execution of other DAU programsIn collaboration with Growth Enablement operational leader, work to increase utilization of Aon Connect (CRM) sales pipeline to support accurate forecasting and growthCollaborate with leadership team and use standard methodologies to help respective region and ARS achieve goalsRegional Revenue targetsRegional SPTI targetsRegional Spread/Margin Expansion initiativesAssist Regional Manager in fulfilling all of the talent and engagement initiatives including developing stronger objectives, measurement and success criteriaGoal SettingDrive performance culture that measures and holds geographic leadership accountableLead and optimize the operations within the region for effective and compliant delivery for our clients and shareholders. Current examples include:Limit of Liability (LOL) complianceCompliance around evolving privacy regulation (e.g. GSRB)Lead remediation of open auditsYou Bring Knowledge and ExpertiseRequired Experience:Minimum of 8 plus years of senior management or operational management experienceProven leadership and revenue growth successAbility to use expertise to develop strategic operating plans and implement business unit initiativesStrong project management, organizational and interpersonal skillsStrong analytical skills with ability to provide insight and recommendationsFinancial management experience in the creation and management of budgets and implementation of financial controlsUnderstand key drivers of profitability and operational performanceProvide input on Company-wide plans and polices of strategic importanceAbility to work in a complex global matrix environment with a mix of functional, business and geographic leadersProject management, agile methodology/toolsManagement of acceleration team to bring steady process improvementsEducation:Bachelor’s degree in Business or related field; MBA preferredWe offer youA competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.Our Colleague Experience:From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day. They make a difference, work with the best, own their potential, and value one another. This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit Aon Colleague Experience.About Aon:Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.By applying for a position with Aon, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Aon's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction records in accordance with the local Fair Chance ordinances. You will be notified during the hiring process which checks are required by the position.Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Aon is committed to a diverse workforce and is an affirmative action employer.Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. We offer you A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Our Colleague Experience: From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day. They make a difference, work with the best, own their potential, and value one another. This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit Aon Colleague Experience. About Aon:Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. By applying for a position with Aon, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Aon's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction records in accordance with the local Fair Chance ordinances. You will be notified during the hiring process which checks are required by the position. Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Aon is committed to a diverse workforce and is an affirmative action employer. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. 2507971,qualifications:UNAVAILABLE,responsibilities:Aon is looking for a North America Regional Chief Operating Officer, West Southwest Region As part of an industry-leading team, you will help clients make better decisions by delivering innovative and effective solutions as part of Aon’s West /Southwest Region Leadership team. This role will report to the NA Chief Operating Officer. Your impact as a North America Regional Chief Operating Officer, West Southwest Region Responsible for delivering optimal results through the successful deployment and the execution of initiatives that support the organizational strategy (Aon United Blueprint) within the region and across all revenue lines. This role works closely with the West/Southwest Region Leaders participating in strategy development and ensuring that the organizational execution supports the goals of the region. The Regional COO will help to enable colleagues to deliver value by optimizing operations, demonstrating scale, allocating resources appropriately and growing PTI. The COO will specifically need to address issues around client satisfaction, margin improvement and growth, while simultaneously instilling parameters which includes performance metrics that drive efficiency, effective delivery and revenue/PTI growth.The West/Southwest Region COO will be measured around:Effective subregion delivery and adherence of Service StandardAdherence to the Delivering Aon United global standardsDelivering business resultsImprove spread/Margin expansion initiatives to drive SPTI growthAssist in completing growth targets in West/Southwest Region of the USExecution of operational efficiency targets and objectivesDrive key change and transformation initiatives identified by senior managementIn partnership with finance partner & business leaders, run controls and drive expense reduction (T&E, OT, Real Estate, etc.)In collaboration with People Partner, assist in the execution of staffing strategy, including the requisition approval process (e.g. capacity analysis, recruitment, training, etc.)Responsible for delivering efficient results through implementation and coordination of all other key ABS operational business initiatives.Leading Risk & ComplianceDeliver technology & operational initiatives to lower risk in the firmLead the remediation to open audits and drive timely closureEnsure Client solutions & interpersonal readiness associated with regulatory complianceEnsure we are supporting Health & Welfare of colleaguesStrengthen business continuity and compliance programsJob Responsibilities:Further implement the client service hub that delivers solutions which help free up resources that can be reallocated to sell new business and further develop client relationshipsSuccessful implementation of the ABS aspect of the Aon Blue Print in the regionAssist in the execution of Information Technologies (IT) and strategic/global platformsConduct regular business and operational reviews and drive improvement planning consistent with corporate objectivesDrive initiatives that improve spread, expand margin and where appropriate, help in the execution of revenue generation. Current examples include:Improve cash management through enhanced execution around timely invoicing and receivable collections.Increase the number of Delivering Aon United (DAU) Client Discovery meetings and ensure operational execution of other DAU programsIn collaboration with Growth Enablement operational leader, work to increase utilization of Aon Connect (CRM) sales pipeline to support accurate forecasting and growthCollaborate with leadership team and use standard methodologies to help respective region and ARS achieve goalsRegional Revenue targetsRegional SPTI targetsRegional Spread/Margin Expansion initiativesAssist Regional Manager in fulfilling all of the talent and engagement initiatives including developing stronger objectives, measurement and success criteriaGoal SettingDrive performance culture that measures and holds geographic leadership accountableLead and optimize the operations within the region for effective and compliant delivery for our clients and shareholders. Current examples include:Limit of Liability (LOL) complianceCompliance around evolving privacy regulation (e.g. GSRB)Lead remediation of open auditsYou Bring Knowledge and ExpertiseRequired Experience:Minimum of 8 plus years of senior management or operational management experienceProven leadership and revenue growth successAbility to use expertise to develop strategic operating plans and implement business unit initiativesStrong project management, organizational and interpersonal skillsStrong analytical skills with ability to provide insight and recommendationsFinancial management experience in the creation and management of budgets and implementation of financial controlsUnderstand key drivers of profitability and operational performanceProvide input on Company-wide plans and polices of strategic importanceAbility to work in a complex global matrix environment with a mix of functional, business and geographic leadersProject management, agile methodology/toolsManagement of acceleration team to bring steady process improvementsEducation:Bachelor’s degree in Business or related field; MBA preferredWe offer youA competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.Our Colleague Experience:From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day. They make a difference, work with the best, own their potential, and value one another. This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit Aon Colleague Experience.About Aon:Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.By applying for a position with Aon, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Aon's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction records in accordance with the local Fair Chance ordinances. You will be notified during the hiring process which checks are required by the position.Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Aon is committed to a diverse workforce and is an affirmative action employer.Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. We offer you A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Our Colleague Experience: From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day. They make a difference, work with the best, own their potential, and value one another. This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit Aon Colleague Experience. About Aon:Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. By applying for a position with Aon, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Aon's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction records in accordance with the local Fair Chance ordinances. You will be notified during the hiring process which checks are required by the position. Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Aon is committed to a diverse workforce and is an affirmative action employer. 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Company info
Aon PLC.
Website : http://www.aon.com