Client Concierge - Fairfax VA

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:text,ActualValueFromSolar:null},{QuestionName:Recruiter,AnswerValue:Barbara Tyson,VerityZone:recruiterid,QuestionType:Multi-Select,ActualValueFromSolar:null},{QuestionName:Opportunity Overview,AnswerValue:\u003cp dir=\ltr\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cb\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eIf you’re looking for a fulfilling career\u003c/span\u003e\u003c/span\u003e\u003c/b\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003e, the Client Concierge role at Edward Jones may be the right opportunity for you. The Client Concierge works within the branch office team as the primary point of contact for clients to ensure meaningful connections in a warm, welcoming environment.\u003cs\u003e \u003c/s\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eClient Concierge associates are a valued member of the team, and we \u003ca name=\_Hlk38364735\\u003erely on\u003c/a\u003e their unique experiences and insights to form exceptional client relationships. We don’t often brag, but we’re frequently recognized and ranked as a top place to work. Some of the many accolades include 100 Best Companies to Work For\u003csup\u003e®\u003c/sup\u003e by FORTUNE magazine\u003c/span\u003e\u003c/span\u003e\u003csup\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:\u0026quot;Cambria\u0026quot;,serif\\u003e1\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/sup\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003e and a Best Place to Work for LGBTQ Equality by the Human Rights Campaign.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cb\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eWe\u0027ll give you the support you need.\u003c/span\u003e\u003c/span\u003e\u003c/b\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cb\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eOur team will be there every step of the way, providing:\u003c/span\u003e\u003c/span\u003e\u003c/b\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cul\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eTraining which includes mentoring, job shadowing, coaching and branch office visits\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eA support network that extends beyond your branch office and includes headquarters assistance via phone, email and firm intranet resources\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cb\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eYou can also expect…\u003c/span\u003e\u003c/span\u003e\u003c/b\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cul\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eA compensation package that includes bonus potential, profit sharing, 401K (US) and Group RRSP (Canada), and comprehensive and competitive health benefits\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003ePaid time off, including vacation, sick, holidays and personal days\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eA culture of continuous improvement and professional development\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e,VerityZone:jobdescription,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Req ID,AnswerValue:64586BR,VerityZone:autoreq,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Search for Branch Support Positions by State,AnswerValue:Virginia ,VerityZone:formtext42,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Position Type,AnswerValue:Branch Support - BOA ,VerityZone:formtext44,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Position Schedule,AnswerValue:Full-Time ,VerityZone:formtext40,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:EEO Statement,AnswerValue:\u003cfont style=\font-size: 14px\\u003e\u003cfont style=\font-family: arial, helvetica, sans-serif; size: undefined\\u003e\u003cfont size=\3\\u003eEdward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, or any other basis prohibited by applicable law.\u003c/font\u003e\u003c/font\u003e\u003c/font\u003e\u003cbr\u003e\u0026nbsp;\u003cdiv dir=\ltr\ style=\text-align: right\\u003e\u003cfont style=\font-size: 8px\\u003e\u003cspan style=\color: #d3d3d3\\u003e#KRT\u003c/span\u003e\u003c/font\u003e\u003c/div\u003e,VerityZone:formtext86,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Company Description,AnswerValue:\u003cdiv dir=\ltr\\u003e\u003cspan style=\font-size:12px\\u003e\u003cspan style=\font-family:Arial,Helvetica,sans-serif\\u003e\u003cfont style=\font-size:12px\\u003e\u003cfont style=\color:undefined; font-family:arial,helvetica,sans-serif; size:undefined\\u003eAt Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000 branch offices where our more than 7 million clients live and work.\u003cbr\u003e\u003cbr\u003eIn a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.\u003c/font\u003e\u003c/font\u003e\u003c/span\u003e\u003c/span\u003e\u003c/div\u003e,VerityZone:formtext87,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Awards and Accolades,AnswerValue:\u003cp dir=\ltr\\u003e\u003cb\u003eU.S. Awards/Accolades:\u003c/b\u003e\u003cbr\u003eFor the 22\u003csup\u003end\u003c/sup\u003e time, Edward Jones was named one of the 2021 FORTUNE 100 Best Companies to Work For® By Great Place to Work® and FORTUNE Magazine – Edward Jones was named No. 20 on the list.\u003c/p\u003e\u003cp dir=\ltr\ style=\margin-left: 40px;\\u003eFrom FORTUNE ©2021 FORTUNE Media IP Limited. All rights reserved. Used under license. FORTUNE and FORTUNE 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. FORTUNE and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Edward Jones Investments.\u003c/p\u003e\u003cp dir=\ltr\\u003e2021 Corporate Equality Index – Edward Jones joins the ranks of 767 major U.S. businesses that received top marks in the Foundation’s 19th annual scorecard on LGBTQ workplace equality.\u003c/p\u003e\u003cp dir=\ltr\ style=\margin-left: 40px;\\u003eFrom The Human Rights Campaign. All Rights Reserved\u003c/p\u003e\u003cp dir=\ltr\\u003e2021 Training Top 100 list - Edward Jones ranked No. 19, up six spots from last year in its 21st consecutive year on this prestigious list.\u0026nbsp;\u003c/p\u003e\u003cp dir=\ltr\\u003e\u003cb\u003eCanada Awards/Accolades:\u003c/b\u003e\u003cbr\u003eFor the 20th consecutive year, Edward Jones has been named on the Kincentric List of Best Employers in Canada, published in the Financial Post. Edward Jones is once again in the top 25% of employee engagement.\u003cbr\u003e\u003cbr\u003e2021 Wealth Professional\u0027s 5-Star Brokerage Award for Edward Jones\u0027 commitment to corporate culture and ethics, training and support, compliance and regulation, and compensation.\u003c/p\u003e\u003cp dir=\ltr\\u003e\u0026nbsp;\u003c/p\u003e,VerityZone:formtext79,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Position Requirements,AnswerValue:\u003cdiv dir=\ltr\ style=\text-align: left\\u003e\u003cdiv dir=\ltr\ style=\text-align: left\\u003e\u003ch3 style=\text-align: left\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cb\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eWhat characteristics would make you a successful Client Concierge?\u003c/span\u003e\u003c/span\u003e\u003c/b\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/h3\u003e\u003cul\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eService-oriented with excellent relationship-building and communication skills dedicated to improving the client experience\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eStrong time management skills with the capacity to work with multiple Financial Advisors balancing priorities in a deadline-driven environment\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eDetail-oriented and organized to help ensure a high standard of accuracy while supporting multiple clients\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eCritical thinking and analytic skills to anticipate, identify, and solve ongoing client service needs\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eA creative, proactive, and open mindset willing to incorporate constructive feedback and adapt to change\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eA resourceful, self-starter comfortable taking initiative to create efficiencies\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eStrong computer skills and an aptitude to quickly learn new software\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cb\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eKey Responsibilities\u003c/span\u003e\u003c/span\u003e\u003c/b\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cul\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eUnderstand every branch office client, including their unique needs and life event celebrations to proactively meet and exceed expectations of feeling valued\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eEnsure that Financial Advisors are informed of clients’ needs\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eEffectively liaise between clients and Financial Advisors by anticipating and resolving non-financial questions to ensure lasting relationships\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003ePerform office administration duties, to include answering calls, greeting clients, managing communications, maintaining records, ordering supplies, processing expenses, and scheduling/managing appointments and calendars \u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eEnsure preparation and execution of the client appointment process using tools and contact plans\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003ePerform simple account processing and maintenance, including check processing, managing client paperwork, minimum distributions, and digital services\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eIdentify and share potential opportunities to grow client assets with the Financial Advisor\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eEducate clients about services that make it easy to do business with Edward Jones\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cdiv style=\margin-left: 40px\\u003e\u003cbr\u003e\u003cfont style=\font-size: 14px\\u003e\u003cfont style=\font-family: arial, helvetica, sans-serif; size: undefined\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cb\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eJob requirements:\u003c/span\u003e\u003c/span\u003e\u003c/b\u003e\u003cbr\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eHigh School Diploma/Equivalent \u003ci\u003erequired\u003c/i\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:normal\\u003e\u003cspan style=\text-autospace:none\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e1 year of concierge/customer service work experience \u003ci\u003epreferred \u003c/i\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:normal\\u003e\u003cspan style=\text-autospace:none\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003eFinancial industry experience \u003ci\u003epreferred\u003c/i\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/font\u003e\u003c/font\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e,VerityZone:formtext81,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:City,AnswerValue:Fairfax,VerityZone:formtext61,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Colorado Salary 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Company info

Edward Jones
Website : http://www.edwardjones.com