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Job Details

Digital Sales Director - Host - Virtual

Company name
Inspection & Valuation International, Inc.

Location
San Francisco, CA, United States

Employment Type
Full-Time

Industry
Executive, Manager, Sales, Finance, Real Estate

Posted on
Mar 05, 2020

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Hi we're Host!

Designed to complement CBRE’s occupier and landlord service offerings, the Host mission is to create and scale people-led, technology-enabled services that increase individual well-being, personal productivity and organizational effectiveness. Put simply: our goal is to help people work smarter and delight in doing it.

We are a diverse team of creative, engaged and highly-motivated individuals who are passionate about disrupting real estate from inside the world’s largest real estate services organization and changing employee expectations about what it should feel like to come to work every day.

About the Role 

Today, CBRE employs more than

2,000 people who provide front-of-house office services, and we manage the

workplace environment for more than 20 million employees every day. With Host

we’re upping our commitment to customer service by offering a workplace experience

that is tailored and more responsive to individual and organizational needs and

better integrated with back-of-house functions.  We are combining those

services with an industry leading, proprietary, technology platform led by a

mobile experience app.  We are seeking an experienced Digital Sales and Solutions

Director who will leverage their skills in complex business-to-business sales

and an appreciation and understanding of exceptional hospitality, business

services, technology, and integrated facilities and property management

to differentiate CBRE from its competition.

They will be accountable for

developing and articulating the most compelling, value driven, and

operationally advanced service and digital solutions in the marketplace

measured by the execution of new and expanded contracts that help us meet our

ambitious objectives to scale the business. At the same time, you’ll help us

deliver the experiences that delight building occupants and visitors.   

ESSENTIAL DUTIES AND RESPONSIBILITIES 

As a leader in the Host Go-to-Market team,

you’ll be accountable for the development of relationships, proposals, and the

overall solution of experience services and workplace technology outsourcing

pursuits.

As an industry leader, you’ll play a role in

the development of innovative operating models, organization design, cost

savings, financial analytics, and other CBRE value added tools, and be

accountable for selling these services in the market. 

Your primary performance indicator will be Host

revenue growth enabled by contracts signed under your leadership.

This role will collaborate closely with CBRE’s

GWS and Property Management sales and solutions team in developing integrated

operating solutions for our clients. 

In collaboration with your Host colleagues,

you’ll review client’s RFP or other data and lead the development of a

strategic proposals to maximize the Host value proposition and close new

business opportunities. 

You’ll lead the collaboration with key internal

stakeholders to determine competitive solution to win, baseline/volume

sufficiency analysis, and key risk factors. 

You’ll develop a full understanding of the

competitor landscape.

Be accountable to ensure our signed contracts

are aligned to the vision of Host services strategy, are competitive,

achievable, and meet our commercial objectives. 

Work within a matrix organization and enlist

assistance and support from subject matter experts for world class

solutions. This will frequently involve representing Host as part of an

integrated business pursuit. 

Lead internal solution calls and in-person

solution workshops as determined.   

Attend and present Host’s solution at client

yellow pad sessions and final presentations.   

Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES 

Manages the planning, organization, and

controls for a major functional area or department. May be responsible for a

mix of direct and matrix reports.  May approve recommendations for staff

recruitment, selection, promotion, advancement, corrective action and

termination. May monitor appropriate staffing levels and reports on utilization

and deployment of human resources.  Leads and supports staff in areas of

staffing, selection, training, development, coaching, mentoring, measuring,

appraising and rewarding performance and retention.  Leads by example

and models behaviors that are consistent with the company's values. 

QUALIFICATIONS 

To perform this job successfully, an individual

must be able to perform each essential duty satisfactorily. The requirements

listed below are representative of the knowledge, skill, and/or ability

required. Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions. 

EDUCATION and EXPERIENCE 

Bachelor's degree (BA/BS) from four-year

college or university.  10 years of Technology / Enterprise Software sales or

solutioning experience.

5 years of commercial real estate outsourcing

solutions, costing, and org model development is preferred.  

CERTIFICATES and/or LICENSES 

CoreNet membership preferred and/or

participation in local events. 

Other relevant industry organizations are

desired.

COMMUNICATION SKILLS 

Ability to comprehend, analyze, and interpret

the most complex business documents. Ability to respond effectively to the most

sensitive issues. Ability to write reports, manuals, speeches and articles

using distinctive style. Ability to make effective and persuasive presentations

on complex topics to employees, clients, top management and/or public groups.

Ability to motivate and negotiate effectively with key employees, top

management, and client groups to take desired action.  

Comfortable meeting and engaging with new

people. 

Warm and engaging demeanor.  Ability to assess

circumstances, empathize and offer help. 

Embody the hospitality culture of Host service

model.

FINANCIAL KNOWLEDGE 

Requires in-depth knowledge of that financial

terms and principles critical to our business. Reviews complex

financial/business analysis and reports prepared by subordinates. Ability to

analyze the most complex business/financial data and develop innovative

solutions. Develops and implements financial policies and procedures.  

REASONING ABILITY 

Ability to solve advanced problems and deal

with a variety of options in complex situations. Requires expert level

analytical and quantitative skills. 

OTHER SKILLS and/or ABILITIES 

Intermediate skills with Microsoft Office Suite

products such as Word, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc.

Advanced Excel skills preferred. Experience working with large data sets and

decipher multiple types of RFP models preferred. Comfortable with and embracing

of new technologies and digital tools; such as Apps, databases, financial

management, work order management, social networking, cloud technologies,

handheld mobile technologies and applications, and communications. 

Promotes ideas and proposals persuasively and

in a consultative approach to shape stakeholder opinions and buy-in. 

An ability to think outside the box and change

solutions to meet the needs of dynamic growth companies. Ability to lead development

of creative or unique solutions – thinking beyond what we have always done,

creating a vision of what could be, driving through hurdles, leading teams to

develop unique solutions. 

SCOPE OF RESPONSIBILITY 

Decisions made with thorough understanding of

procedures, company policies, and business practices to achieve general results

and deadlines. Responsible for setting work unit and/or project deadlines.

Errors in judgment may cause short-term impact to department. 

ADDITIONAL ROLE DETAILS 

This position will ideally be based in Chicago,

New York, Seattle, San Francisco or Washington DC, although other locations

will be considered, depending on the candidate.

Candidate must be willing to travel up to

weekly, including occasional international travel. 

Bachelor's degree (BA/BS) from four-year college or university. MBA preferred. Minimum of 7 years of related experience in finance, consulting, or analytics preferred. Experience must include a minimum of 5 years commercial real estate developing outsourcing solutions, pricing and org development models. Real Estate license preferred. Other relevant professional licenses (e.g., RICS, IAOP, COP, etc.) preferred.

CoreNet membership and participation in local and regional events. Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. Requires advanced financial skills and knowledge to review complex financial reports prepared by others. Candidate should be able to prioritize key initiatives, develop business cases for budgets and reserve investments to align operational units towards common business development goals. Provides recommendations to executives that impact a line of business. Ability to comprehend, analyze, and interpret various types of business documents such as complex and lengthy RFP documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills. Technically savvy with solid experience in Microsoft Office (PowerPoint, Excel, Word) and Outlook. Advanced Excel skills preferred. Experience working with large data sets and decipher multiple types of RFP models preferred. Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve complex results. Responsible for setting project, department and/or division deadlines. Errors in judgment may cause long-term impact to line of business and/or overall company.

US Company Profile

About CBRE (NYSE: CBRE): At CBRE, you are empowered to take your career path into your own hands. Enjoy workplace flexibility in a global organization with tremendous scale. Work in an inclusive and collaborative environment with supportive teammates. Come experience the employee advantage at CBRE.

CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

As a Fortune 500 worldwide leader in real estate services, CBRE’s more than 90,000 professionals provide exceptional outcomes for clients in over approximately 480 offices worldwide.  When it comes to real estate, CBRE sees potential everywhere. We turn scale into strength, expense into performance, and property into prosperity. Visit cbre.us.

Company info

Inspection & Valuation International, Inc.
Website : http://www.ivi-intl.com/

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