Rapid Response Analyst Associate

Profile

Rapid Response Analyst, Associate','200020756','!*!Job Description/RequirementThis position is for “Rapid Response Analyst/Rapid Response Managed” role in Asset & Wealth Management Production Infrastructure (AWMPI) team. The individual will be required to coordinate tasks, resources, and activities within the Command Center. Manage and lead incident calls, document incidents. The individual will be part of a team and which provides support for all Batch processes and applications. Candidate will work closely with business stakeholders, Infrastructure, DevOps, and other production support teams within the organization to mitigate and resolve incidents. Weekend support on a rotational basis is a requirement. Perform timely escalation of critical issues and proactively identify patterns of recurring issues to improve production stabilityLead problem resolution and conduct root cause analysis and establish processes that will help incident prevention.The role requires the ability to provide rapid response to queues of incidents, participate in root cause analysis (RCA) efforts, assists with building up knowledge base articles and documentations.Automate manual tasks and streamline processes using scripts and scheduling tools.Requires a hands on person with strong troubleshooting and debugging skillsStrong oral and written communication skills. Candidate must be demonstrating a willingness to learn new technologies and business processes as required.Candidate must be a self starter and able to work in pressure situations. Ability to multitask. JPMorgan Asset Wealth Management is not only one of the world’s largest and most comprehensive investment managers with over $1.2 trillion dollars in assets under management but also contains the JPMorgan Private Bank which is the number one ultra-high net worth investment firm in the world.Clear focus on managing client assets and delivering strong risk-adjusted returnsInvestment Management has more than 650 investment professionals providing over 200 different strategies spanning the full spectrum of asset classes, including equity, fixed income, cash liquidity, currency, real estate, hedge funds and private equity. Private Banking employs 4650 people worldwide and has provided an exceptional breadth and depth of wealth management solutions, including investing, wealth structuring, philanthropy, banking and credit for over 160 years.Both units operate globally in North America, Latin America, EMEA, and APAC.When you work at JPMorgan Chase& Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech organizations. In our global technology centers, our team of 50,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $11B annual investment in technology enables us to hire people to create innovative solutions that are transforming the financial services industry.    At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity.  We encourage professional growth and career development, and offer competitive benefits and compensation.  If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.   ','!*!Qualification

Excellent verbal and written communication skills. Some

leadership skills required. 5 years’ experience in an application support or

technology support and be familiar with DevOps modelAbility to work under pressure, and multitask. Required to interact with Senor Management during

incident calls, and be able to clearly articulate incident details and

resolution. Strong Database knowledge (Sybase, Oracle PL/SQL).Strong understanding of ETL logic - Informatica,

PentahoExperience with UNIX Shell/Perl/Python scripting.Hands on Experience with Autosys/Job Scheduler

tools, splunk monitoring.Understanding of cloud architecture and AI

concepts.Strong monitoring, analytical and escalation

skills.Strong debugging and trouble shooting skills Experience in supporting Data Warehouses and Data

Marts. Expertise in trouble shooting and resolving

database performance bottlenecks. Excellent communication and presentation skills. Expertise in incident and problem management

procedures Experience working with UNIX & Windows

Environments.Working knowledge of Microsoft Office Suite (Word,

Excel, Power Point, Visio)Result oriented and highly flexible individual, able to work with

minimal supervision.

','JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.','Technology','US-TX-Plano-Legacy West B / 59635','','ASSET & WEALTH MANAGEMENT','Full-time','Standard','Day Job','','JPMorgan Chase','JPMorgan Chase','Rapid Response Analyst, Associate

Company info

JPMorgan Chase & Co,
Website : http://www.jpmorganchase.com