Client Concierge - Frederick MD

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:text,ActualValueFromSolar:null},{QuestionName:Recruiter,AnswerValue:Melissa Cornwell,VerityZone:recruiterid,QuestionType:Multi-Select,ActualValueFromSolar:null},{QuestionName:Opportunity Overview,AnswerValue:\u003cp dir=\ltr\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cb\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eIf you’re looking for a fulfilling career\u003c/span\u003e\u003c/span\u003e\u003c/b\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003e, the Client Concierge role at Edward Jones may be the right opportunity for you. The Client Concierge works within the branch office team as the primary point of contact for clients to ensure meaningful connections in a warm, welcoming environment.\u003cs\u003e \u003c/s\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eClient Concierge associates are a valued member of the team, and we \u003ca name=\_Hlk38364735\\u003erely on\u003c/a\u003e their unique experiences and insights to form exceptional client relationships. \u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cb\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eWe\u0027ll give you the support you need.\u003c/span\u003e\u003c/span\u003e\u003c/b\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cb\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eOur team will be there every step of the way, providing:\u003c/span\u003e\u003c/span\u003e\u003c/b\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cul\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eTraining which includes mentoring, job shadowing, coaching and branch office visits\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eA support network that extends beyond your branch office and includes headquarters assistance via phone, email and firm intranet resources\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cb\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eYou can also expect…\u003c/span\u003e\u003c/span\u003e\u003c/b\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cul\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eA compensation package that includes bonus potential, profit sharing, 401K, and comprehensive and competitive health benefits\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003ePaid time off, including vacation, sick, holidays and personal days\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eA culture of continuous improvement and professional development\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp dir=\ltr\\u003e\u0026nbsp;\u003c/p\u003e,VerityZone:jobdescription,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Req ID,AnswerValue:59726BR,VerityZone:autoreq,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Search for Branch Support Positions by State,AnswerValue:Maryland ,VerityZone:formtext42,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Position Type,AnswerValue:Branch Support - BOA ,VerityZone:formtext44,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Position Schedule,AnswerValue:Full-Time ,VerityZone:formtext40,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:EEO Statement,AnswerValue:\u003cfont style=\font-size: 14px\\u003e\u003cfont style=\font-family: arial, helvetica, sans-serif; size: undefined\\u003e\u003cfont size=\3\\u003eEdward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, or any other basis prohibited by applicable law.\u003c/font\u003e\u003c/font\u003e\u003c/font\u003e\u003cbr\u003e\u0026nbsp;\u003cdiv dir=\ltr\ style=\text-align: right\\u003e\u003cfont style=\font-size: 8px\\u003e\u003cspan style=\color: #d3d3d3\\u003e#KRT\u003c/span\u003e\u003c/font\u003e\u003c/div\u003e,VerityZone:formtext86,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Company Description,AnswerValue:\u003cdiv dir=\ltr\\u003e\u003cfont style=\font-size: 14px\\u003e\u003cfont style=\font-family: arial, helvetica, sans-serif; size: undefined\\u003eAt Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000 branch offices where our more than 7 million clients live and work.\u003cbr\u003e\u003cbr\u003eA typical branch office has one financial advisor who meets with clients face-to-face and one branch office administrator who enhances the team\u0027s ability to build deep relationships with clients. Headquarters associates in St. Louis, MO, Tempe,\u0026nbsp;AZ and Mississauga Canada\u0026nbsp;provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience.\u003cbr\u003e\u003cbr\u003eEdward Jones currently has more branch offices than any other financial services firm, and we continue to grow to meet the needs of long-term individual investors.\u003c/font\u003e\u003c/font\u003e\u003c/div\u003e,VerityZone:formtext87,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Awards and Accolades,AnswerValue:\u003cp dir=\ltr\\u003e\u003cfont style=\font-family: arial, helvetica, sans-serif; size: undefined\\u003e\u003cfont style=\font-size: 14px\\u003eFor the 21st time, Edward Jones is named one of the 2020 FORTUNE 100 Best Companies to Work For® by Great Place to Work® and FORTUNE magazine. Edward Jones took the No. 7 spot on the prestigious list, the 16th year the firm has ranked in the top 10.\u003c/font\u003e\u003c/font\u003e\u003cbr\u003e\u0026nbsp;\u003cbr\u003e\u003cbr\u003e\u003cfont style=\font-size: 10px\\u003e\u003cfont style=\font-family: arial, helvetica, sans-serif; size: undefined\\u003eFrom FORTUNE ©2020 FORTUNE Media IP Limited. All rights reserved. Used under license. FORTUNE and FORTUNE 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. FORTUNE and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Edward Jones Investments.\u003c/font\u003e\u003c/font\u003e\u003cbr\u003e\u0026nbsp;\u003c/p\u003e,VerityZone:formtext79,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Position Requirements,AnswerValue:\u003cdiv dir=\ltr\ style=\text-align: left\\u003e\u003cdiv dir=\ltr\ style=\text-align: left\\u003e\u003ch3 style=\text-align: left\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cb\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eWhat characteristics would make you a successful Client Concierge?\u003c/span\u003e\u003c/span\u003e\u003c/b\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/h3\u003e\u003cul\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eService-oriented with excellent relationship-building and communication skills dedicated to improving the client experience\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eStrong time management skills with the capacity to work with multiple Financial Advisors balancing priorities in a deadline-driven environment\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eDetail-oriented and organized to ensure a high standard of accuracy while supporting multiple clients\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eCritical thinking and analytic skills to anticipate, identify, and solve ongoing client needs\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eA creative, proactive, and open mindset willing to incorporate constructive feedback and adapt to change\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eA resourceful, self-starter comfortable taking initiative to create efficiencies\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cem\u003eStrong computer skills and an aptitude to quickly learn new software\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003cdiv style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cb\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eKey Responsibilities\u003c/span\u003e\u003c/span\u003e\u003c/b\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cul\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eUnderstand every branch office client, including their unique needs and life event celebrations to proactively meet and exceed expectations of feeling valued\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eEnsure that Financial Advisors are informed of clients’ needs\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eEffectively liaise between clients and Financial Advisors by anticipating and resolving non-financial questions to ensure lasting relationships\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003ePerform office administration duties, to include answering calls, greeting clients, managing communications, maintaining records, ordering supplies, processing expenses, and scheduling/managing appointments and calendars \u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eEnsure preparation and execution of the client appointment process using tools and contact plans\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003ePerform simple account processing and maintenance, including check processing, managing client paperwork, minimum distributions, and digital services\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eIdentify and share potential opportunities to grow client assets with the Financial Advisor\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eEducate clients about services that make it easy to do business with Edward Jones\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:115%\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cb\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eJob requirements:\u003c/span\u003e\u003c/span\u003e\u003c/b\u003e\u003cbr\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e\u003cspan style=\line-height:115%\\u003eHigh School Diploma/Equivalent \u003ci\u003erequired\u003c/i\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:normal\\u003e\u003cspan style=\text-autospace:none\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003e1 year of concierge/customer service work experience \u003ci\u003epreferred \u003c/i\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\u003cspan style=\font-size:11pt\\u003e\u003cspan style=\line-height:normal\\u003e\u003cspan style=\text-autospace:none\\u003e\u003cspan style=\font-family:Arial,sans-serif\\u003e\u003cspan lang=\EN\ style=\font-size:10.0pt\\u003eFinancial industry experience 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Company info

Edward Jones
Website : http://www.edwardjones.com