CX Insights and Analytics

Profile

Description

The Business Intelligence Lead solves complex business problems and issues using data from internal and external sources to provide insight to decision-makers. The Business Intelligence Lead works on problems of diverse scope and complexity ranging from moderate to substantial.

Responsibilities

The Business Intelligence Lead describes the tools, technologies, applications and practices used to collect, integrate, analyze, and present an organization's raw data in order to create insightful and actionable business information. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action.

Required Qualifications

Bachelor's degree and 8 years of technical data experience in data analysis OR Master's degree and 4 years of experience

2 years of project leadership experience

Advanced experience working with big and complex data sets within large organizations

Experience analyzing data to solve a wide variety of business problems and create data visualizations that drive strategic direction

Proven ability to work with cross-functional teams and translate requirements between business, project management and technical projects or programs

Proficiency in understanding Healthcare related data

Proficiency in verbal/written communication to senior and executive leadership

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

Advanced Degree in a quantitative discipline, such as Mathematics, Economics, Finance, Statistics, Computer Science, Engineering or related field

Advanced in SQL, SAS and other data systems

Experience with tools such as Tableau and Qlik for creating data visualizations

Expertise in data mining, forecasting, simulation, and/or predictive modeling

Experience creating analytics solutions for various healthcare sectors

Additional Information

This position is open to working remote

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com