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Job Details

Teller up to 29 hours - Triangle Central

Company name
Wells Fargo

Location
Durham, NC, United States

Employment Type
Full-Time

Industry
Finance, Customer Service

Posted on
Jan 14, 2022

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Job Description:

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

About this role:

Wells Fargo is seeking a Teller in Consumer and Small Business Banking, as part of Branch Banking. Learn more about our career areas and lines of business at wellsfargojobs.com (https://www.wellsfargojobs.com/career-areas/) .

In this role you will:

Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers

Complete operational activities while minimizing risks under established policies

Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization

Receive direction from managers and exercises judgment within defined policies and procedures

Escalate questions and issues to more experienced roles

Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions

Identify information and services to meet customers financial needs

Required Qualifications:

1 year of experience interacting with customers, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

1 year of experience interacting with people, demonstrated through work, military, or education .

Military experience (transitioning military service member, reserve military service member or a veteran) and currently enrolled in a college or university program .

Customer service focus with experience handling complex transactions across multiple systems

Ability to educate and connect customers to technology and share the value of mobile banking options

Ability to interact with integrity and professionalism with customers and team members

Experience working with others on a team to meet customer needs

Cash handling experience

Ability to follow policies, procedures, and regulations

Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss

Well-organized, independent and able to prioritize in a fast-paced environment

Ability to exercise judgment, raise questions to management, and adhere to policy guidelines

Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues

Job Expectations:

Ability to stand for extended periods of time

Ability to work weekends and holidays as needed or scheduled

Location:

Positions may not be available at all branch locations outlined in the posting

300 Foushee St., Durham, NC 27704

2821 Durham Chapel Hill Blvd., Durham, NC 27707

129 South Estes Drive, Chapel Hill, NC 27514

200 Trent Drive, Durham, NC 27710

2000 West Main Street., Durham NC 27705

165 East Franklin St., Chapel Hills, NC 27514

3600 North Duke St. @ Horton Rd., Durham, NC 27704

900 West Club Blvd., Durham, NC 27701

4 Park Drive, Durham, NC 27709

3416 Westgate Drive, Durham, NC 27707

101 Banks Drive., Chapel Hills, NC 27514

207 South Rd., 2nd Floor, Chapel Hills, NC 27514

4709 Hope Valley Rd., Durham, NC 27707

We Value Diversity

At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Company: WELLS FARGO BANK

Req Number: R-112016-2

Updated: 2022-01-14 19:47:57.589 UTC

Location: Durham,North Carolina

Company info

Wells Fargo
Website : https://www.wellsfargo.com/

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