Location
Columbus, OH, United States
Posted on
May 12, 2023
Profile
Description
CCB Service Product Group (SPG) is responsible for delivering end-to-end service journeys through modernized applications that allow for a seamless customer experience across channels and lines of business. How we deliver is equally as important as what we deliver. The Strategy team within SPG provides support on a variety of initiatives by gathering and analyzing information about modules and workflows, identifying areas for improvement, and executing controls.
Key responsibilities of the Financial Business Analyst role include:
Partner with Research and other team members to evaluate financial, customer and employee benefits associated with potential initiatives
Work up front to help identify areas with most opportunity to pursue
Engage at key points through the Research / Pre-Initiate Lifecycle to bring potential benefits into focus ( /-50% range)
Assist with determining if Research / Pre-Initiate projects are worth proceeding at different points in the lifecycle (e.g., 25% complete, 50% complete)
Partner with the Service Product Business Case Lead for guidance on standards for business cases and agreement on financial estimates
The goal of this role is to demonstrate material financial and non-financial benefits possible for future initiatives
Partner with Product Performance, Analytics and Product partners to define high-level potential impacts of Initiatives being evaluated for Pre-Initiate (current state research)
Illustrate the value of the impacts which have been identified from both the financial and user & customer experience lenses
Qualifications, Skills and Behaviors of the Successful Candidate
Strong analytical ability
5-10 years of experience, including experience with identifying and refining business case benefits
Highly collaborative, working across business and technology teams
Business or Finance degree recommended
An excellent communicator (written and oral) with ability to fluidly interact with senior leaders, key stakeholders and employees
Strategic thinker, willing to challenge accepted practices and pursue 'clean-sheet' reinvention
Can operate independently in a complex, fast paced environment
Ability to harness data, the power of analytics, and customer insights to create high-level benefit estimates
Interested candidates please send resume in Word format Please reference job code
203219
when responding to this ad.
**MEMBERS ONLY**SIGN UP NOW***.
Company info
Sign Up Now - FinancialServicesCrossing.com