Location
Charlotte, NC, United States
Posted on
May 05, 2023
Profile
Position Summary
The Credit Bureau Reporting Specialist assists the Credit Bureau Reporting Manager with the maintenance, analysis, and correction of credit data for a large mortgage servicing portfolio. The Credit Bureau Reporting Specialist is responsible for analyzing and monitoring the accuracy and integrity of credit data provided to credit repositories, taking appropriate and timely steps to correct inaccurate account information provided to credit repositories, maintain a detailed database of credit reporting inquiries and resolutions, and auditing business requirements that factor in the credit scores of potential customers when determining risk evaluations.
The Credit Bureau Reporting Specialist works closely with the Credit Bureau Reporting Manager. He or she meets regularly with the Credit Bureau Reporting Manager to review policies and procedures, workload, work flow, the effect of evolving credit regulation, department and company announcements, as well as routine administrative topics.
Primary Responsibilities
Coordinate with the Credit Bureau Reporting Manager to achieve Dashboard objectives
Document all credit related inquiries received from a variety of sources using MSP, SharePoint, and e-OSCAR
Compile research and analyze consumer accounts to respond to credit inquiries using MSP and SharePoint
Correct inaccurate account information provided to credit repositories and document the resolution using MSP, SharePoint, and e-OSCAR
Maintain a clear understanding of all internal credit related policies and procedures, as well as all applicable federal regulations and credit industry standards
Research and interpret bankruptcy court documents as they relate to credit reporting requirements
Generate daily, weekly, and monthly reports using SharePoint, Excel, and OCIE
Continuing education regarding federal credit regulation, mortgage servicing, and consumer credit reporting
Incumbent will be responsible for meeting RoundPoint’s commitment to compliance
Qualifications
Required:
Bachelor's degree or equivalent work-related experience
Minimum 3 years' experience with credit bureau reporting in a bank or lending institution
Minimum 2 years' business analysis experience with at least 1 year in technology
Possesses excellent understanding of Internet consumer products and/or personal lending markets
Uses solid analytical and problem solving skills, and is able to analyze current situations with new requirements to synthesize into creative solutions
Fluent with Microsoft Excel, Word, PowerPoint, and Outlook; experienced with MSP, SharePoint, and e-OSCAR
Demonstrates refined written and verbal communication skills, fosters open communications, listens effectively, and builds strong partnership networks that result in consistent forward momentum
Skilled at solving challenges in a directed, methodical manner and analyzes the current issue to envision creative solutions
Takes initiative to complete critical tasks, especially in team settings with dependencies on other people
Works effectively in the face of stress, ambiguity, difficult situations, and shifting priorities
Steps outside of -comfort zone- to tackle new issues/challenges in an aggressive manner; deals well with ambiguity in a fast-paced, cutting-edge, and entrepreneurial environment
Challenges the status quo to generate new ideas and implements unique solutions to fix challenging problems
Desired:
System and/or data analysis experience
RoundPoint’s Employee Value Proposition:
Grow. Make a difference. Have fun along the way.
Our mission is to serve our homeowners and all of their homeownership needs. We do this by embracing challenges, executing with excellence, and fostering a positive work culture that encourages personal and professional growth. We are on the fast track to becoming the premier marketplace for all things home, and the National Mortgage News and Best Companies Group just named us one of 2019's Best Mortgage Companies to Work For! Without a doubt, RoundPointers are what make this company a great place to work! That’s why we hire individuals who share our core values: Energy, Ethics, Execution, Everyone, and Earn it!
As a RoundPointer, we will empower you to innovate, provide meaningful solutions, set goals and crush them, play hard, and give back to the community! Our secret sauce is our mantra, All In. All Win. Together, we can achieve great things!
Physical Demands & Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job:
The employee is regularly required to talk or hear.
The employee is required to sit for extended periods of time and is occasionally required to stand and walk.
The employee must regularly use hands to finger, handle, or feel objects and is regularly required to reach with hands and arms; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl.
The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present.
Company info
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