User Acceptance Test Coordinator Mortgage Change Retail Banking Dublin

Profile

ROLE TITLE: USER ACCEPTANCE TEST COORDINATOR - AIB MORTGAGE CHANGE

 

LOCATION: We have a hybrid approach to working, which includes a blend of onsite in Central Park and remote working.

 

This role is being offered on a permanent basis.

 

Are you a highly customer and solution focused person with a keen eye for detail?

 

WE'RE LOOKING FOR SOMEONE WHO CAN:

*Provide support for, conduct and co-ordinate  user acceptance testing  to ensure that new and amended software being delivered to the mortgage system acts, performs and behaves  as specified
*Confidently engage with all stakeholders within the business, change and IT communities during the planning, development, test and  delivery of changes to the production environment with the assistance of and under the direction of  Business Analysts and Business Change Managers *Participate in stakeholder / end user  business/technical workshops with stakeholders *Design User and Business Acceptance Test schedules for product, services or process changes *Understand and interpret functional specifications and User requirements documentation with a view to deriving a suite of test scripts for end users to follow *Produce test scripts, ensure all tests are executed correctly and outcomes are recorded in the required format. *Create and manage UAT testing schedules and co-ordinate and agree requests for business user testers to the impacted business area. *Undertake various analyses to investigate the effectiveness of proposed changes to the mortgage system *Provide input to user documentation that will support training/implementation of the required change *Provide advice and support to internal customers as requested about the systems. *Work with the business & IT teams to identify project and process risks and understand their potential  impacts  and devise / document appropriate mitigants  *Foster and maintain strong working relationships with internal partners to ensure collaboration in delivering effective results
 

WHO ARE WE?

We're AIB. A strong Irish bank packed with purpose - to back our customers to achieve their dreams and ambitions. That goes for our employees too. We're made of small teams where you have the chance to shine.

 

The AIB Mortgage Change Team work hand in hand with the Mortgage Products Team to deliver Regulatory and Sustainment IT related change to the Mortgage Systems.

 

Products, Retail has responsibility for our four core Product sets i.e. Mortgage, Personal & SME Credit, Current & Deposit Accounts, and Payments & Cards across all our brands (AIB/EBS/Haven/AIBUK). Products has a Group-wide remit and is a key enabler of customer centric propositions and supports the delivery of the bank's Regulatory, Sustainment and Strategic agendas. In Products, we want to be renowned for providing reliable and simple products that deliver fair outcomes for customers in an environment where our business and colleagues thrive.

A vacancy now exists in Products, for a User Acceptance Test Coordinator, in Mortgage Products, reporting into the Head of Mortgage Change.

 

WHY JOIN US?

We are excited about how we have changed our focus. We want to be at the heart of our customers' financial lives by giving them an exceptional experience. We are building a culture that breaks the conventions of what our customers and employees expect of a bank.

 

DOES THIS SOUND LIKE SOMETHING THAT YOU WANT TO BE PART OF?

 

YOU WILL NEED TO SHOW US THAT YOU CAN/HAVE:

*Excellent written and verbal communication skills *Detail oriented with good organisational skills *Self-starter capable of working on own  initiative *Project experience involving Business and IT would be an advantage *Proficiency in MS Word, PowerPoint and Excel *Mortgage process knowledge would be an advantage
 

 

IF YOU FEEL YOU HAVE WHAT IT TAKES, Click Apply and fill in the online application form. If you would like more information the Talent Acquisition Team can help. You can contact them by email ****.

 

BY WHEN? Closing date is Wednesday 13th April 2022.

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