Compliance Analyst - Japanese Speaker

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Compliance Analyst - Japanese Speaker

Petaling Jaya - Malaysia

Job Summary:

The Compliance Analyst cell team is primarily responsible for resolving supplier payment issues, Statement of account review (final input) and RNI review & related process. Provide timely response of all the GeoUnit (Internal Stakeholders) & Supplier queries (GU Queries – Helpdesk/ ASKP2P / Supplier Queries PSC-XX AP email) as well as conducting process improvement and problems resolutions.

Essential Responsibilities and Duties:


Responsible for attending all the supplier escalations on the invoicing and payments.
Responsible for improving supplier relationships through proactive communication with supplier on the Accounts payable process.
Conducting meeting with the suppliers to improve the invoicing and related process improvement.
Will act as supplier 3 rd level escalation to fix the payment issues
Responsible for quarterly SOA review with top 50 suppliers by country.
Responsible for RNI report review and further action.
Responsible for monitoring suppliers invoice rejection report and do further analysis & communication with the suppliers.
Responsible for monitoring open advance payment with the suppliers
Responsible for supplier communication on the process changes.
Report all the supplier meeting in QUEST.
To manage ServiceNow Ticket related SOA reconciliation
To be well verse in 3 ERP Lawson, Oracle & SAP
Dispatch all the askp2p tickets between AP customer & AP compliance specialist team. (L1 & L2 tickets)
Respond to all the Askp2p tickets (internal queries) within the agreed SLA.
Respond to all the PSC-XX AP email (external queries) within the agreed SLA.
Coordination with AP compliance specialist team for those cases which requires further support.
Ensure the accuracy of the resolution.
Attend the call from the GM/ Suppliers – if requires
Share the daily working progress report (Askp2p / PSC-XX AP)


Qualifications and competencies


Bachelor’s degree in Management/ Supply Chain/ Business Administration/ Finance
Able to work in a fast-paced environment with minimal errors
Proves intercultural adaptability and sensitivity
Loyalty, commitment, engagement, and confidentiality of any information pertaining to the company or its employees
Capacity to perform highly, both individually and within a team
Excellent communication skills and the ability to work with all organizational levels.
Required to manage a large volume of work and data entry
Fluent in English and Japanese, both written and spoken.


Schlumberger is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.

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