Retail Auto Relationship Manager - Stockton CA Region - Military Veterans

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At **MEMBERS ONLY**SIGN UP NOW***., we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.u00a0Help us build a better **MEMBERS ONLY**SIGN UP NOW***.. It all begins with outstanding talent. It all begins with you.About this role:**MEMBERS ONLY**SIGN UP NOW***. is seeking a Retail Auto Relationship Manager to cultivate and maintain relationships with medium to large and complex and/or high producing auto dealer accounts within the assigned market territory. u00a0u00a0This role will develop and execute strategy, proposals, and initiatives to generate additional revenues through optimizing business opportunities. Assesses the needs of the auto dealer to ensure satisfaction. Understands the profitability and risk of ongoing relationship. Develops and implements procedures to improve relationships if needed while also maintaining profitable relationships. In addition, responsible for securing any money owed to WF Auto (i.e. booksheet discrepancies, rebatables, etc.). Assists in clearing any customer generated complaints through the LOB or Enterprise complaints office. Ensures processes within the market territory support corporate objectives.In this role, you will:nParticipate in building and maintaining relationships with medium to large and complex and high producing auto dealer accounts within the assigned market territory and identify opportunity for process improvements within the territorynManage auto applications, loan volume and overall stability of credit portfolio of assigned auto dealershipsnEstablish and maintain dealer relationshipsnTerminate non-performing dealersnResolve complex situations and exercise independent judgment while adhering to policies, procedures and compliance requirementsnEstablish and maintain relationships with all levels of internal and external customers, and interface with all levels of management, both internal and external partnersnUphold, support, foster and engage in **MEMBERS ONLY**SIGN UP NOW***. Vision and ValuesnBe able to assess a dealer's needs and provide solutions to help them succeed financiallynTrain and educate dealers around **MEMBERS ONLY**SIGN UP NOW***. products and servicesnMaintain accurate dealer contact informationnResponsible for partnering with other LOB within **MEMBERS ONLY**SIGN UP NOW***.u00a0nComplete annual dealer needs assessmentnSales Territory: Central CA region u2013 Stockton, Elk Grove, Lodi, Modesto, Turlock. Requires travel within assigned territory. Successful candidate must reside in, or, be located within close proximity to assigned sales territory. Required Qualifications, US:2 years of Retail Auto Relationship Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationDesired Qualifications:nStrong prospecting, sales, negotiation, and influence skillsnAbility to negotiate, influence, and collaborate to build successful relationshipsnAbility to participate in the development and implementation of sales and service goals to ensure that organizational and customer goals are metnIntermediate Microsoft Office (Word, Excel, and Outlook) skillsnAbility to interact with all levels of an organizationnAbility to interact effectively and confidently with senior managementnStrong organizational, multi-tasking, and prioritizing skillsnAuto finance experiencenJob Expectations:nAbility to travel and have residency in assigned territorynAbility to travel up to 75% of the timenAbility to work nights, weekends, and/or holidays as needed or schedulednFlexibility to address incidents as needed 24 hours a daynnnnWe Value DiversitynnAt **MEMBERS ONLY**SIGN UP NOW***., we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.nnEmployees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable **MEMBERS ONLY**SIGN UP NOW***. policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.nnCandidates applying to job openings posted in US:u00a0All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.nnCandidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.nnn

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