Program Manager

Profile

OverviewnAt Texas Capital Bank, we are driven by a single-minded and unwavering mission: to serve business and the individuals who run them. We use a consultative approach and innovative technologies to develop new ideas that give the bank and our clients a competitive advantage. We partner with our customers to push the boundaries of whatu2019s possibleu2014together.Headquartered in Dallas, Texas Capital Bank has offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, and we serve clients in a variety of industries from coast-to-coast. n nWe are on the Forbes Best Banks in America list, and were named a top place to work by The Dallas Morning News, Houston Chronicle and San Antonio Express-News. For further information, please visit us at ****Texas Capital Bank, the discipline of Program Management is extremely valuable. This ideal candidate for this position will have a strong, positive leadership style, be calm under pressure and they will suffer from extreme ownership. This individual will innately know how to lead the team, knowing when to step in and direct and when to step back and allow the team to flourish. n nThey will become an extension of the business unit and champion for the initiative at hand, enabling decisions to be made expeditiously. They will keep stakeholders informed and raise issues and risks early and often but take personal ownership of driving them to resolution. This person has experience building large programs from the ground up and is passionate about fostering relationships and healthy team dynamics. This position will be working within the Consumer, Retail and Sales Enablement Portfolio team delivering large complex programs using the best fit of both waterfall and agile. nResponsibilitiesnn Under minimal supervision, responsible for the coordinated management of multiple, related projects directed toward strategic business and organizational objectives. n Communicate to, and work collaboratively with the Portfolio Manager to ensure delivery success in line with the Portfolio objectives n Be a champion of the Enterprise Program Management Office (EPMO), build credibility, establish rapport and maintain communication with stakeholders at multiple levels, including those external to the organization. n Define and initiate projects and assign project managers to manage cost, schedule and performance of component projects, while working to ensure the ultimate success and acceptance of the program.n Maintain continuous alignment of program scope with strategic business objectives and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent. n Determine and coordinate the sharing of resources among their constituent projects to the overall benefit of the program. n Possess the knowledge and skills needed to be effective in the project, business and/or government environments, and to make decisions that accomplish strategic objectives. n Advanced skills in finance, cross-cultural awareness, leadership, communication, influence, negotiation and conflict resolution.n Mentor, coach, and guide project managers and business analystsu2019 detailed work, providing direction to stay aligned with the programu2019s intent and EPMO guidelinesn Lead and direct the work of project managers, business analysts and team members in a matrix, cross-organizational teams who have different HR reporting managers n Provide expert level guidance to project managers, business analysts, and team members during the definition and execution of project requirements and documentationn Manage and build relationships with executives and key decision makers from project inception to post-deployment while simultaneously ensuring customer satisfaction and business value n Effectively manage the collaboration and relationships with the business, technical and vendor teams involved in projects and programsn Estimate program efforts, costs and risks, enabling Sponsors and Stakeholders to make informed business decisionsn Implement, embed and facilitate effective decision-making processes at all levels of the program organization structuren Simultaneously manage multiple projects within the treasury line of business n Plan and manage project schedules, project resources/utilization, budgets/forecasts, and project success criterian Describe and evangelize programs organization-wide to interested and affected groups at audience-appropriate level of detailn Monitor and manages plan effectively, facilitating communication and coordination between groups, removing roadblocks and setting expectationsn Identify project interdependencies including risks and mitigation plans throughout the program, so issues can be avoided altogether or resolved expeditiouslyn Ability to apply best practice project management methodologies for delivering engagements on-time, on-budget, and to specificationn Establish and maintain relationship with program Sponsors and Stakeholders throughout programs to open communication channels that allow for feedback and rapid responsen Communicate complex program status to Executive Sponsors and Stakeholders, in a manner that enables them to have a common understanding of the programu2019s value and progress toward the outlined business objectives and value being delivered n Comprehend overall program scope and dependencies and align individual project deliverables and plans to achieve resultsn Develop and deliver best practice project management capabilities aligning to TCB PMO Strategy - Processes and procedures will encompass delivering projects on-time, on-budget, and within the defined scopen Lead by example and drive positive changen Proven ability to lead Programs effectively under waterfall, agile and hybrid approaches n Responsible for influencing top-down team culture and healthy team dynamics nnQualificationsnn 15 years of program/project management experience (project planning, project controls/monitoring, budget management, building stakeholder relationships, managing complex integrations and dependencies, risk management) requiredn Bachelor's Degree required n 5 years Banking/Financial Services experience requiredn Experience with Core Banking technology, or applications such as Online Banking, is highly advantageousn Consulting background is a plusn Masteru2019s Degree preferred n Working knowledge of the Program Management discipline n PgMP and PMP certification strongly preferredn Proven history achieving results through effectively leading cross-functional teams of IT, business and vendor team members requiredn Outstanding verbal presentation and written communication skills requiredn Excellent executive presentation skills requiredn Ability to assess organizational capabilities and incorporate organizational change readiness methods into the program planning and execution processesn Ability to be influential and establish positive working relationships across all levels of the organization from individual contributor to C-suite executives n Program Management capabilities across multiple project types such as business Process Reengineering, Strategic Transformation, Vendor Integration, SDLC (waterfall and agile methodologies) projects requiredn Ability to prioritize work for self and program stakeholders based on corporate strategy, roadmap and goalsn Ability to obtain, analyze and synthesize information from multiple sourcesn Excellent problem-solving, analytical and critical thinking skills requiredn Proficient in the use of MS Word, MS PowerPoint, MS Excel, MS Project and MS Visio for reports, analysis, and presentations requiredn

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