Branch Coordinator-Westshore - Military Veterans

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The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.Need Help?If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility or **** (accommodation requests only; other inquiries won't receive a response).Regular or Temporary:RegularLanguage Fluency:u00a0 English (Required)Work Shift:1st shift (United States of America)Please review the following job description:Provide leadership, coaching and support in the areas of exceptional client service delivery, individual and team goal achievement, operational execution and regulatory adherence. Demonstrates competency in all branch application functions and basic sales skills including referrals and certain solution fulfillment, with special emphasis on all Teller application transactions and Teller operations. Inspire all teammates to embrace our Truist culture.Essential Duties and Responsibilities:Following is a summary of the essential functions for this job.u00a0 Other duties may be performed, both major and minor, which are not mentioned below.u00a0 Specific activities may change from time to time.u00a01. Provide professional client service, which includes, but is not limited to: performing client focused transactions with precision utilizing our Purpose, Mission and Values.2. Lead day-to-day transactions of teammates ensuring superior client service with minimal service disruptions.3. Provide accountability for sales and servicing efforts of teammates by demonstrating and coaching to the right behaviors as an instrumental part of quality client service.u00a0 This may include directly leading other teammates within the branch as defined by the branch leader.4. Assist Branch Leader with training, coaching and development of teller line teammates.5. Assist teammates with complex transactions/client issues ensuring timely and professional resolution.6. Ensure teammates adhere to internal controls, risk management, operational procedures as outlined in Branch Operations Manual (BOM). Stay abreast of all changes in policies and procedures to ensure compliance with current guidelines.u00a07. Support team sales and service process through consultative conversations with clients and identifying needs or opportunities through the referral process and/or fulfillment.u00a0u00a08. Ensure a high level of client service by performing basic client service maintenance and account opening procedures (e.g. account reconciliation, address changes, stop payments, transfer, processing check orders and basic account opening).QUALIFICATIONSRequired Qualifications:The requirements listed below are representative of the knowledge, skill and/or ability required.u00a0 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. Three years in banking or retail with cash handling and supervisory experience2. Knowledge of risk management and loss prevention3. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products as well as basic teller systems4. Capability to lift a minimum of 30 pounds5. Ability to follow written instructions and accurately complete written reports6. Ability to work weekends and/or extended hours with occasional travel and overnights may be includednPreferred Qualifications:1. Previous Teller Lead and/or Teller Coordinator experience at Truist Bank or similar head teller role at a comparable financial institution2. Ability to uncover referral opportunities and provide strong leadershipTruist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.EEO is the Lawu00a0u00a0u00a0Pay Transparency Nondiscrimination Provisionu00a0u00a0 E-VerifynSee Job Description

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