Customer Service Representative Loan Consultant I - Military Veterans

Profile

u003cpu003eu003cbu003eGENERAL SUMMARY:u003c/bu003eu003c/pu003eu003cpu003eu003c/pu003eu003cpu003eThe Loan Consultant I provides exceptional customer experience while providing personal loan solutions.u0026nbsp; This position focuses on building a customer base through sales, loan extension and merchant referrals.u0026nbsp; Role success will be based on creation of customer experience, generation of business, compliance, attainment of monthly goals, and accuracy.u003c/pu003eu003cpu003eu003c/pu003eu003cpu003eu003cbu003eMAJOR DUTIES / RESPONSIBILITIESu003c/bu003eu003c/pu003eu003culu003enu003cliu003eGreet, assist and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained; process payments, distributions, make recommendations regarding loan approvals; approve loans up to established lending limits, complete loan closings, handle account activities related to collection accounts, including phone calls and face to face communications with customers.u003c/liu003enu003cliu003ePrepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch.u003c/liu003enu003cliu003eActively market all branch products and services to individuals.u003c/liu003enu003cliu003ePerform all other duties as assigned by management.u003c/liu003enu003c/ulu003eu003cpu003eu003c/pu003eu003cpu003eu003cbu003eBASIC REQUIREMENTS:u003c/bu003eu003c/pu003eu003culu003enu003cliu003eHigh School Diploma or GED from accredited institutionu003c/liu003enu003cliu003e0-2 years consumer finance or related experienceu003c/liu003enu003cliu003eCash handling; computer skills; customer service skillsu003c/liu003enu003cliu003eAbility to work with minimum supervisionu003c/liu003enu003cliu003eExcellent communication skillsu003c/liu003enu003cliu003eProficient working knowledge of Microsoft Windows, Excel and Word Applicationsu003c/liu003enu003c/ulu003eu003cpu003eu003c/pu003eu003cpu003eu003cbu003ePREFERRED/DESIRED QUALIFICATIONS:u003c/bu003eu003c/pu003eu003culu003enu003cliu003eAssociates or Bachelor’s Degreeu003c/liu003enu003cliu003eBilingual, Spanish/Englishu003cbru003eu0026nbsp;u003c/liu003enu003c/ulu003eu003cpu003eu003cbu003eWORK ENVIRONMENT: u003c/bu003eu003c/pu003eu003cpu003eu003c/pu003eu003cpu003eOffice Environmentu003c/pu003e

Company info

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