Accounting/Finance Intern II

Profile

,AnswerValue:Analyzes billing exceptions within the SAP-CCS system and provides solutions including the following:u003culu003eu003cliu003eResearches and corrects errors on service orders and customer accounts in SAP-CCS.u003c/liu003eu003cliu003eMaintains accurate, auditable customer billing records in SAP-CCS.u003c/liu003eu003cliu003eCoordinates the completion of pending service orders, which includes meter changes, removals, installs, new accounts, customer changes, turn on and offs.u003c/liu003eu003cliu003eExplain billing adjustments to internal and external customersu003c/liu003eu003c/ulu003eAssists in developing and analyzing Billing Integrity reports (from a combination of sources including SAP and Excel) including:u003culu003eu003cliu003eMonthly statistical reports.u003c/liu003eu003cliu003eDaily reports related to efficienciesu003c/liu003eu003cliu003eAd hoc reports as requested by Managementu003c/liu003eu003cliu003eAd hoc reports to be utilized in rate proceedingsu003c/liu003eu003c/ulu003ePerforms research in the SAP-CCS system as necessary:u003culu003eu003cliu003eAnalyze customer history information to calculate and processes billing corrections including rebills and billing adjustments.u003c/liu003eu003cliu003eCorrect or estimate usage necessary to render an accurate bill.u003c/liu003eu003cliu003eProvide accurate information necessary to explain account information to internal and external customers upon inquiry.u003c/liu003eu003cliu003eResearches accounts and obtains documentation necessary to assist in the company’s response to PSC complaints.u003c/liu003eu003c/ulu003eInteracts with internal departments to research and correct identified billing errors.u003cbru003eAssumes responsibilities as directed by Team Leader to meet all departmental goals and deadlines for work group.u003cbru003eMaintains a working knowledge of Rates, Rules and Regulations for furnishing electric and gas service for the Company.u003cbru003eMaintains proficient knowledge of the billing and account information contained in SAP-CCS.u003cbru003eDemonstrates excellent problem solving skills.u003cbru003ePerforms other duties as assigned.,

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