Sr. Business Intelligence Manager

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Job Information
Fiserv
Sr. Business Intelligence Manager
in
Chandler
Arizona
Do you have a passion for manipulating and analyzing data to provide direction in resolving complex business issues?
Finding the answers to business questions by pulling data and transforming it into market insights? Prioritizing multiple projects? Collaborating across multiple business units? If so, the Senior Business Intelligence Manager position on the Market Research & Insights team may be the position for you.
Your deliverables derived from on-going client feedback will help drive excellence in the enterprise Project Implementation approach. In this role you will interact with stakeholders across all Fiserv businesses and gain product knowledge and knowledge of the Professional Services function.
In this role you will:
Apply your market research and database management skill sets to understand business needs to develop new automation methods to analyze and evaluate Voice of the Customer data across business programs and geographies
Craft and construct visually engaging, creative and easy-to-use data delivery solutions including dashboards, scorecards, infographics, and reports that enable users to be more productive and better informed
Design data visualizations used by business stakeholders to assess the Client’s view of their implementation performance and to take action
Provide analytics to inform and influence key decision making
Acquire, transform, cleanse, and interpret data from disparate sources to gain market insights
Improve the efficiency, accuracy, and functionality of the data delivery process providing users with quick and easy access to detailed and summary information
Develop and prepare strategies for BI processes and data architecture
Continuously push for process improvements to increase automation, and to extend and enrich the data
Coordinate change management in databases/processes with minimal user interruption
Basic Qualifications for Consideration:
BS degree in business, computer science, mathematics, economics or other social sciences; MBA preferred
7 years with custom market research
7 years database management; Microsoft Power BI, Power Query/Pivot/BI, DAX, SQL Server Management Studio, Microsoft Office Suite (Word, Excel, PowerPoint, and Access), Microsoft Teams, Microsoft Outlook, HTML, SPSS, SharePoint Online, Adobe Acrobat DC
7 years of leading all aspects of report development process including and establishing scope, managing, identifying and prioritizing requirements; design experience building dashboards and reports, UX/UI design, and data analysis
Preferred Skills, Experience, and Education:
MBA or Masters in social sciences
5 years financial services market research experience
Travel required
Less than 15%
Learn more about Fiserv:
To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.
We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.
Life moves fast. And as it does, we know most people aren’t thinking about “financial services”. But we are.
We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.
We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.
Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.
We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
Explore the possibilities of a career with Fiserv and Find Your Forward with us.

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