Bankruptcy Specialist Senior

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Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the companys success. As a Bankruptcy Specialist Senior within PNC's Bankruptcy organization, you will be based in Miamisburg, OH or Brecksville, OH. Job Description Monitors and processes active bankruptcies, including administrative functions. Ensures timely and accurate completion of the bankruptcy process to comply with bankruptcy code and investor guidelines, minimizing monetary loss to the bank. Oversees assigned workflow to ensure timely completion of the bankruptcy process by communicating with outside counsel. Responds to escalated customer inquiries. Interacts with customers/investors and outside counsel regarding bankruptcy proceedings through written and verbal communication. Ensures compliance with bankruptcy code, investor, and/or mortgage insurance guidelines in order to minimize loss associated with process delays. Trains and assists new team members. Resolves escalated issues regarding the bankruptcy process. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Competencies Accuracy and Attention to Detail Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy. Collection Management Knowledge of and ability to develop collection strategies in all areas of collection and credit/financial reporting for an organization. Conflict Management Understanding of how to anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level; ability to apply this understanding appropriately to diverse situations. Customer Interaction Knowledge of and ability to utilize practices, tools, and techniques for communicating with a customer. Effective Communications Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Flexibility and Adaptability Knowledge of successful approaches, tools, and techniques for dealing with changes and adapting to a changing environment; ability to adapt as needed. Knowledge Of Product Line Knowledge of methodologies, tools and techniques for specific products; ability to develop product line processes and strategies. Managing Multiple Priorities Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Problem Solving Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations. Regulatory Environment - Financial Services Knowledge of and ability to help an organization adapt to applicable federal, state, local, and company-specific regulations, policies, and guidelines affecting business practices. Work Experience Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3 years experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered. Education Associates Additional Job Description Benefits PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC. Disability Accommodations Statement: The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please **** and select Option 4: Recruiting or contact us via email at [email protected]
The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET. Equal Employment Opportunity (EEO): PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Posted:
2021-09-01
Expires:
2021-10-01
PNC

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