Credit and Collections Manager

Profile

**MEMBERS ONLY**SIGN UP NOW***., a leading global technology solution provider headquartered in Tempe, AZ, is looking for a dynamic, motivated, individual, to join our growing team. **MEMBERS ONLY**SIGN UP NOW***. has been recognized by the Phoenix Business Journal's Best Places to Work in Arizona for the past 10 years. This is a testament to the great team and culture we have here at **MEMBERS ONLY**SIGN UP NOW***.
The Credit and Collections Manager assists in protecting the financial assets of the company. You will be expected to use discretion and independent judgment to investigate credit granting, manage all receivable accounts, and perform a variety of analytical functions required to maintain credit standards. You will work closely with the Controller and be responsible for maximizing the company's profitability through accurate, timely and courteous handling of customer credit accounts. In addition, this position will be tasked with the supervision of the AR Department. You will work closely with our customers, and our Operations and Sales teams. This role description is not intended to be all inclusive; there will be other duties as assigned.
Requirements
Process credit applications
Review and adjust current customer lines of credit
Complete credit investigative work utilizing credit reports, analyze financial statements, references, and internet searches to establish customer payment terms and credit limits within guidelines
Analyze information to determine if the account is eligible for a credit line increase and set credit limits accordingly
Be able to manage a large accounts receivable portfolio which includes negotiating, financial review, and creating plans of action with customers and the Controller
Escalating collection activities as required by business circumstances
Using experience and customer knowledge to determine the proper time to place accounts on credit hold in collaboration with the Controller
Performs collection calls on past due and/or delinquent accounts, and ability to negotiate with customers regarding credit issues in difficult circumstances
Works very closely with Operations to identify, prevent, and control process errors
Responsible for account reconciliation which can be reviewed and discussed with customers to understand and resolve discrepancies
Review of customer sales orders for release, including working very closely with internal customers and the Controller
Record daily cash receipts in accounting system
Working within our online bank site - Assist in daily/monthly reconciliation
Perform daily dunning process, monthly statements and daily invoices review
Process credit memos and adjustments
Research and resolve sales tax issues
Upload invoices into customers AP portals
Audits delinquent accounts considered to be uncollectible to ensure maximum efforts have been taken before referring to collection agency
Knowledge of all operations affecting the process of billing the customer; cash postings, shipping, sales tax, etc.
Job Qualification Requirements
5 years previous relevant Accounts Receivable experience
5 years in credit and B2B collections
AA or BS/BA in Accounting preferred
Experience with Sage Intacct, Salesforce and Avalara a plus
Proficient in Microsoft Office
MS Excel - Advanced
Proficient in the use of AP invoice processing kiosks and portals (Ariba)
2 3 years in Supervisory or Management role
Other Skills/Abilities
Ability to coordinate with sales department and customers to create effective working relationships
Strong verbal and written communication skills
Strong attention to detail
Ability to work independently with minimal direction
Able to proactively utilize resources for completions of work
Process improvement focused
Strong organizational, problem-solving, and analytical skills.
Good judgement with the ability to make timely and sound decisions.
Working knowledge of data collection and data analysis
Must be able to resolve and negotiate
Accounting process and controls knowledge
Self-initiative, good interpersonal skills and diplomacy, attention to detail, collaboration skills, customer-focused
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
Physical Demands
Sit at a computer for 8 hours per day
Keyboarding for 8 hours per day
Near Vision (working with small objects or reading small print)
Speaking (communicating information to clients / coworkers)
Hearing Requirements (In person speech, telephone, other sounds)
Benefits
Medical, Dental, Vision
FSA or HSA plan
401K with company match
Voluntary Life Insurance and Short-Term Disability
Life Insurance, AD&D, Long Term Disability and Long-Term Care
In-house fitness center
***MEMBERS ONLY**SIGN UP NOW***. is an equal opportunity employer. Employment decisions are made without regard to race, religion, sexual orientation, gender identity, national origin, disability status, veteran status, or other characteristics protected by law.
**MEMBERS ONLY**SIGN UP NOW***.

Company info

Sign Up Now - FinancialServicesCrossing.com