Mortgage Servicing Processor

Profile

u003cpu003eChevron Federal Credit Union is one of the top-run credit unions in the country u0026ndash; and one of the largest, with over $3 billion in assets. Yet our corporate culture is not stuffy: the Team Spirit Committee runs fun activities and charitable events throughout the year, and work-life balance, mutual respect, diversity, and providing a voice for every employee are all important to us. As you might imagine, we provide competitive pay and great benefits, including:u003c/pu003enu003culu003enu003cliu003eBonus/incentives for all regular employeesu003c/liu003enu003cliu003e401(k) with 8% company contributionu003c/liu003enu003cliu003eMedical, dental, and vision insurance for employees and dependents paid at 80%u003c/liu003enu003cliu003ePTO and paid sabbaticalsu003c/liu003enu003cliu003eTuition reimbursementu003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eGENERAL SUMMARY: u003c/strongu003eProvides servicing support for all real estate loans, ensuring adherence to all applicable policies, procedures, regulations and guidelines, including Investor Seller/Servicer guidelines.u003c/pu003enu003cpu003eu003cstrongu003eDUTIES AND RESPONSIBILITIES:u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eReconcile the Daily Unapplied Report. Daily posting of full loan payments and or contacting the member via email or phone regarding any partial payments.u003c/liu003enu003cliu003eProcess demands for payoff on all loans where a payoff request has been received. Assuring that all requests for payoff balances are issued no later than two (2) business days after receipt.u003c/liu003enu003cliu003eFile Audits; validate all critical data on newly funded loans.u003c/liu003enu003cliu003eComplete and distribute weekly and monthly payoff demand reports.u003c/liu003enu003cliu003eProcess payments, name and address changes and modification requests.u003c/liu003enu003cliu003eUpdate ACH payment changes due to escrow analysis or adjustable rate mortgage changes.u003c/liu003enu003cliu003eOther duties as assigned, including but not limited to processing requests for verification of mortgages; subordination requests; and boarding funded loans, which may include data entry, ordering property tax service contracts, setup of transfer records, and setting up internal and external ACH accounts on applicable systems.u003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eQUALIFICATION REQUIREMENTS: u003c/strongu003eu003cemu003eReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.u003c/emu003eu003c/pu003enu003cpu003eu003cstrongu003eEDUCATION AND EXPERIENCE:u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eCompletion of high school diploma (or equivalent), plus one to three monthsu0026rsquo; related experience and/or training.u003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eKNOWLEDGE AND SKILLS:u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eAbility to speak clearly, tactfully, and effectively to members, volunteers, and employees at all levels of organization.u003c/liu003enu003cliu003eAbility to effectively use all applicable banking and loan systems.u003c/liu003enu003cliu003eAbility to maintain complete confidentiality of member, employee, and Credit Union information.u003c/liu003enu003cliu003eExcellent organizational skillsu003c/liu003enu003cliu003eExcellent customer service skillsu003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003ePHYSICAL DEMANDS: u003c/strongu003eu003cemu003eReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.u003c/emu003eu003c/pu003enu003culu003enu003cliu003eWork involves standing and walking for brief periods of time, but most duties are performed from a seated position.u003c/liu003enu003cliu003eWork involves extensive use of computers, up to eight hours per day.u003c/liu003enu003cliu003eMay include occasional pushing, pulling, or carrying objects weighing up to 25 pounds such as files and documents.u003c/liu003enu003cliu003eMust be able to speak on the telephone for several hours per day.u003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eACCOUNTABILITY:u003c/strongu003eu003c/pu003enu003cpu003eThe incumbent in this position is directly responsible for the accuracy, timeliness and professionalism of all assigned work.u003c/pu003enu003cpu003eu003cemu003eWe welcome all qualified applicants and pride ourselves on our diversity. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the position.u003c/emu003eu003c/pu003e,EqualOpportunityEmployerDescription:null,PayTransparencyPolicyStatement:null,MatchScore:1.0,HasApplied:false,ApplicationJobBoardName:null,ApplicationJobBoardId:null,DateApplied:null,Salaried:true,CompensationAmount:null,PublishingStatus:1,Links:[],BehaviorCriteria:[],MotivationCriteria:[],EducationCriteria:[{Required:false,Related:true,DegreeId:ec24f9ac-93aa-4d8c-a715-484130f06190,DegreeName:High School,MajorId:00000000-0000-0000-0000-000000000000,MajorName:null}],LicenseAndCertificationCriteria:[],SkillCriteria:[],WorkExperienceCriteria:[],JobBoardMemberships:[{JobBoardId:604b85b9-c229-47a8-8319-5b9130e7bd81,PublishedInternal:false,PublishedExternal:true,ExternalPostedDate:2020-09-18T17:17:10.202Z,InternalPostedDate:null},{JobBoardId:65f2b935-3cc9-4580-9897-1e036cf31cd3,PublishedInternal:true,PublishedExternal:false,ExternalPostedDate:null,InternalPostedDate:2020-09-18T17:17:10.202Z}],AssessmentUri:null,AssessmentStatus:null,OpportunityIsClosed:false,TravelRequired:null,TravelDescription:null,SupervisorName:null,Assessments:[],ApplicationId:null});

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