Director Customer amp Market Insights Oncology

Profile

Bristol-Myers Squibb is a global Biopharma company committed to a single mission: to discover, develop, and deliver innovative medicines focused on helping millions of patients around the world in disease areas such as oncology, cardiovascular, immunoscience and fibrosis.

Join us and make a difference. We hire the best people and provide them with a work environment that places a premium on diversity, integrity, collaboration and personal development. Through a culture of inclusion, we create a better, more productive work environment. We believe that the diverse experiences and perspectives of all our employees help to drive innovation and transformative business results.

Bristol Myers Squibb is a global biopharmaceutical company committed to transforming patients’ lives through science. At the core of that mission are the talented individuals who contribute their “unique” skillsets to help us drive innovation and deliver truly life-changing drugs for our patients. As we continue to pursue that mission, we’re looking for talented professionals like you to join our team. What unique gene will you bring?

Provides leadership in driving market research, generating and embedding customer insights into decision making for the US Oncology Solid Tumor brand teams across multiple customer types. Proactively partners with the oncology BI&A and brand (professional, consumer, VA&P, and medical) teams to ensure insights needs are identified and addressed; acts as a thought partner.

Leads a team of market research professionals in developing and executing customized primary research solutions, and delivering customer insights to drive improved decision making. Identifies opportunities and leads the development and deployment of innovative approaches and techniques in market research that reflect best practices.

Key Responsibilities and Major Duties:


Focuses on multiple customer types, effectively leading a team and directing their priorities in line with business needs. Actively coaches the US Oncology tumor market research team

Adapts and prioritizes resources to the needs of the business as tumor and indication priorities evolve

Proactively partners with the BI&A and brand teams and leads the market research team to identify Oncology knowledge needs, shape and properly define research questions to address them. Ensures qualitative and quantitative primary research projects efficiently deliver against knowledge needs

Leads the market research team when developing customized non-standard research solutions to address complex, multi-faceted tactical and strategic business issues

Ensures customer insights are effectively and efficiently communicated. Identifies opportunities and risks, and through the facilitation of discussions with brand teams translates them into actionable recommendations

Proactively identifies and creates opportunities to embed insights and influence decision making in the brand teams

Proactively identifies and creates opportunities for efficient sharing and strategic adoption of best practices and learnings across the therapy area and BI&A, specifically focusing on sharing launch/indication learnings across priority markets

Representative on the BI&A IO virtual team

Develops Market Research plans aligned to business need through collaboration with the Oncology BI&A and brand teams, creating synergies and eliminating duplication

Proactively identifies and leads BI&A organizational initiatives beyond therapeutic and functional responsibilities


List of minimum requirements:


Bachelor of Science in relevant area; Advanced degree in General Business, Finance, Economics, Market Research, Operations Research, Statistics, or Engineering is preferred.

8-10 years relevant work experience

Pharmaceutical industry experience required

Consulting experience working with a national consulting firm preferred

Strong management skills and ability to provide leadership across multiple projects and customer types simultaneously, setting priorities and balancing a heavy workload

Demonstrated active coaching and people development skills

Demonstrated ability to proactively partner with and influence senior levels within and across functional teams

Broad experience in the key functional areas of market research including design and analysis of primary market research, secondary data analysis and higher-level analytics, such as models and forecasting

Experiences of both strategic and operational research techniques and business issues

Experience delivering superior analysis and embedding insights to drive business decisions

Exceptional analytical and strategic thinking skills; concise and impactful written and verbal communication skills

Consistently strong demonstration of the Core BMS Behaviors


Bristol-Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees the resources to pursue their goals, both at work and in their personal lives.

Bristol-Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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