Process Improvement Strategy Analyst - Work at Home/ Remote USA

Profile

Description

Drive the achievement of SAO organizational goals by providing strategic and tactical support to market-aligned SAO resources who leverage various data and reporting resources to identify opportunities to proactively address issues and potentially improve PPS processes. Further advance the mission of SAO with resources dedicated to the following: deliver enhanced data and proactive communication, develop reporting, analysis and PowerPoint storytelling, capitalize on established relationships to accelerate initiatives (PrSM, Accountability Matrix, Provider Survey, New Provider Program, IMS, etc.), gather information from markets and PPS gain insights to enhance the ability to improve the provider's service delivery experience with PPS and Humana and advance collaboration with other business intelligence teams while greatly improving SAO's agile speed to execution.

Responsibilities

Required Qualifications


Bachelor's Degree
Less than 5 years of technical experience in data analysis
1 or more years of experience in SQL, SAS or other data systems
Comprehensive knowledge of Microsoft Office Applications including Word, Excel, Access and PowerPoint
Expertise in assessing complex data sets and performing root cause analysis
Must be passionate about contributing to an organization focused on continuously improving consumer experiences


Preferred Qualifications


Advanced Degree in a quantitative discipline, such as Mathematics, Economics, Finance, Statistics, Computer Science, Engineering or related field
In-depth experience in Microsoft Excel including formulas, pivots, charts, graphs, etc.
Experience with data mining and predictive modeling techniques
Ability to use data to drive business outcomes and decisions


Additional Information

Work at Home/Remote Requirements

Must ensure designated work area is free from distractions during work hours and virtual meetings

Must provide a high-speed DSL or cable modem for a workspace (Satellite and Hotspots are prohibited). A minimum standard speed of 10x1 (10mbs download x 1mbs upload) for optimal performance of is required

Scheduled Weekly Hours

40

Company info

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