Senior Director Project Management

Profile

Position Objectives Directs project management services over assigned JLL client projects/regions/practices. Provide superior client service and employee management. Contribute to the growth of the company and meet assigned financial target. Strategic Objectives Growth Assumes a lead role in the development and execution of strategy for a Team. Contributes to the development of the business unit's overall strategy. Represents Business unit in local, regional, and national industry/public forums and with clients as a senior representative of the Firm. Demonstrates highly visible commitment to creating a one-firm first by utilizing cross-discipline teams to meet client needs. Demonstrates high energy for the business, ability to energize others, and the willingness to take risks and make tough decisions Values Communicates relevant company information to employees within Team on a timely basis and conveys expectations of team members. Daily interactions with employees and clients maintaining positive relations and favorable impressions. Verbal and written communications are clear, concise and professional in appearance. Influences clients to obtain new work. Celebrates the achievements of team members. Brand Assumes responsibility for developing and implementing a marketing strategy (including pricing) for a Team. Assists in developing marketing strategy for the Business unit. Leads Team in identifying and sourcing opportunities to meet future business development targets. Assists in sourcing new business for other Business units within the Firm. Able to market all available products and service offerings. Contributes to the development of new product and service delivery ideas for the business unit and the Firm. Client Lead relationship manager for multiple strategic alliance client relationships. Provides critical source of insight and counsel for other professionals regarding key client issues. Active in the management of multi-discipline client relationships. Oversees and advises the development of real estate strategies for selected clients. Develops business unit's service delivery strategy. Assists in developing Firm's service delivery strategy. People Directly responsible for attracting, retaining, and managing a Team of people (i.e., normally 4 or more) who are involved with a specific set of clients. Digital Assumes a lead role in managing teams or client assignments that involve projects having a high degree of technical complexity. Demonstrates skills that enable the individual to successfully address issues of varying complexity with respect to client management, real estate or other specialized areas. Expectation to be proficient with CRM tools & digital JLL interfaces. Position Responsibilities Directly responsible for overall project management delivery on account. Support Client with Capital Plan development, Program Scope and assigning the proper resources. Develop project budget including hard costs and soft costs and firm knowledge of construction cost/benefit analysis. Provide technical support; project budgeting and scheduling including Client's goals & objectives, site improvements, entitlements & permits, consultant selection; design team management, schedule creation and management, contractor selection and management, financial management including cash flows, anticipated cost reports and monthly reports. Assemble and manage required teams of consultants and contractors. Maintain client relationships and manage conflict resolution Provide appropriate level of on-site supervision to ensure project performance criteria are being met. Develop relationships with consultants/contractors/vendors and evaluate their performance. Identify and address areas of concern regarding potential liabilities and risk. Establish and refinement of best practices of standards of excellence. Assist in training and developing JLL team members in the skills and understanding of firm and client procedures, methodology and practices expected for a successful project implementation. Demonstrate proficiency in the use and application of all PDS technology as required for assigned projects. Ensure accurate management of all accounts receivables to maintain a level not to exceed planned working capital charge as set by corporate finance. Comply with all JLL policies and procedures, including but not limited to ethics and business practice Task Responsibilities Oversight of Account Team - recruit and manage talent ensuring proper integration Maintain client relationships and communications Conduct periodic account and client calls Business Growth & Strategy Planning Gaining comprehensive understanding of client's long-term business goals Share Best Practices across team/clients Attend industry events Maintaining a presence in industry organizations and other external outlets Required Knowledge, Skills and Abilities (SKA) 7-10 years of practical experience in project administration preferred Experience leading and running numerous projects simultaneously Ability to develop and cultivate business relationships with existing and prospective clients A strong working knowledge of accounting and financial reporting, budgeting, scheduling and process as they relate to corporate real estate Ability to lead individuals across a national platform to deliver superior results in client service Experience working with Landlords, developers and institutional owners Ability to manage several medium and large ground-up development projects, major re-development projects, & corporate interiors projects Excellent verbal and written communication skills, professional manner and computer literacy Flexibility with work hours and travel as needed Highly organized with strong analytical skills Skill and interest in business development a strong plus Knowledge of Microsoft Office applications and Project software Minimum Required Education Bachelor's degree from an accredited institution in Accounting, Business, Architecture, Engineering, or Construction Management strongly preferred. JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.

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