Lead Analyst Finance Passers Rate Events amp Triage

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Job Information
**MEMBERS ONLY**SIGN UP NOW***.
Lead Analyst, Finance, Passers, Rate Events & Triage
in
Philadelphia
Pennsylvania
**MEMBERS ONLY**SIGN UP NOW***. brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at **MEMBERS ONLY**SIGN UP NOW***..
Job Summary
Do you work well virtually? Are you an inspiring team member? Are you an agent for change and a constant seeker of opportunities for automation and improvements? Do you want to have influence and impact in the areas of Innovation, Talent, Continuous Improvement and Quality? If you can answer 'yes' to these questions, then read on! IS Solutions team coexisting as part of **MEMBERS ONLY**SIGN UP NOW***. headquarters Finance and Accounting organization and is responsible for delivering best-in-class pricing, packaging, and financial strategies, solutions, and services across all our **MEMBERS ONLY**SIGN UP NOW***. Cable lines of business from ideation through billing; with a growth-minded, diverse, and skilled team. Operations Solutions is one of five key functional areas of IS Solutions, with a responsibility to: 1) Lead and manage various programmatical mass change events into systems 2) Program, develop and audit code to replicate high-volume transactions allowing speed to market delivery  3) Responsible for platform migrations, security compliance and risk mitigation 4) Manage financial responsibilities for consumer services 5) Oversee customer equipment provisioning to ensure accuracy of service delivery for programming and event management 6) Manage parameters and systems for technical operations efficiencies for day-to-day house management, jobs and routing 7) Manage and maintain test environments for post-production validation of customer experience with product, applications and software 8) Intake incident management for multiple IS Solutions teams and Digital partners which includes recovery and natural disaster business needs  As a Lead Analyst within the Operations Solutions team, you will work closely with the business and technology teams to identify, analyze, and solve complex business problems while offering consultative solutions and driving results. You will leverage technology, data, and analytics to provide insights and recommendations to improve business processes, operations, and customer experiences. Analyze and interpret data to identify trends, patterns, and opportunities for optimization. Responsible for implementing high visibility mass change projects and leading project calls. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. The Finance, Passer, Rate Event & Triage team within IS Operations Solutions is a national team that supports implementation of annual rate events, mass change projects and financial support as it relates to customer and billing parameters. You'll be successful if you have the following experience and qualities: * Knowledgeable of Billing Solutions and Information Systems (CSG). * Familiar with automation technologies and principles * General Understanding of Database technologies (Oracle/SQL) * Demonstrates strong analytical skills, problem solving and attention to detail. * Strong communication skills both written and verbal.
Job Description
Core Responsibilities
Partners closely with internal and external business partners to ensure the accuracy and timeliness of project deadlines to analyze, design, and implement annual rate events, revenue reallocations, code deletes, financial parameters and mass change projects.
Develop and deliver presentations and reports to communicate findings and recommendations.
Identify risks and recommend process improvements for mitigation.
Analyzes and revises existing system logic difficulties and documentation, as necessary.
Prepares detailed specifications from which programs will be written.
Includes analysis of business and user needs, documentation of requirements and translation into proper system requirement specifications.
Identifies and assesses probable interactions of related computer systems and predicts impact of a change in assigned system.
May review proposals, including gathering facts, analyzing data and preparing project overview which compares alternatives in terms of cost, time, availability of equipment and personnel etc. Recommends course of action.
Functions as a liaison between the client, community and internal information technology and/or external software vendors to develop system solutions to processing systems or business problems.
Interacts closely with a matrixed cross-functional team, both field and corporate, in order to secure alignment and solution excellence.
Creates clearly defined and mutually agreeable success metrics for each new system or process and establishes a plan to track, monitor and measure the success of those metrics.
Ensures data quality and integrity across data-specific application implementations.
Supports the testing team and business users in validating that the programs meet the requirements.
Leads/owns direction of the project(s) with limited guidance.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
**MEMBERS ONLY**SIGN UP NOW***. is an EOE/Veterans/Disabled/LGBT employer.
**MEMBERS ONLY**SIGN UP NOW***. is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law. **MEMBERS ONLY**SIGN UP NOW***. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.
Education
Bachelor's Degree
While possessing the stated degree is preferred, **MEMBERS ONLY**SIGN UP NOW***. also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
7-10 Years
Salary:
National Pay Range: $71,132.87 USD-$166,717.67 USD
**MEMBERS ONLY**SIGN UP NOW***. intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.
Base pay is one part of the Total Rewards that **MEMBERS ONLY**SIGN UP NOW***. provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, **MEMBERS ONLY**SIGN UP NOW***. provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (****on our careers site for more details.

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