Customer Service Rep I Bilingual Spanish/Portuguese North End - Military Veterans

Profile

TD Description About TD Bank, America's Most Convenient Banku00ae TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealthu00ae, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit **** Find TD Bank on Facebook at ****and on Twitter at ****Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol TD. To learn more, visit ****Overview Candidates who are bilingual Spanish and/or Portuguese are strongly preferred.Job Description The Customer Service Representative I delivers a legendary Customer Experience while providing solutions and referrals for TD products and services to new and existing Customers. nConsistently executes appropriate behaviors to deliver a Legendary Customer experience in the StorenConducts needs-based conversations and offers financial solutions to meet our Customers' needs nMakes quality referrals to appropriate partners nResponsible for meeting individual performance metricsnResponsible for making sound decisions and timely problem resolutionnProactively reaches out to Customers to deepen relationships through needs-based conversationsnPerforms a broad range of tasks of varying complexity and scopenParticipates in opening and closing Store proceduresnOpens accounts and related servicesnOriginates loan applications, prepares documents and conducts loan closingsnJob Requirements nHigh School diploma or GEDn1 years of related experience requirednSuperior Customer Service skillsnTeller experience (Preferred)nStrong organizational skills to handle multiple tasks in a fast-paced environmentnExcellent communication skills with ability to be concise, clear and consistentnDemonstrated ability to schedule and prioritize worknDemonstrated ability to work independently and within deadlinesnSound judgment in decision making and problem solvingnProficient in Microsoft OfficenNotary License (Preferred)nInclusiveness At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential. If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at **** . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.n

Company info

Sign Up Now - FinancialServicesCrossing.com