Sales Operations Analyst

Profile

OUR VISION: THE WORLD. SUBSCRIBED.
Customers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.
In the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today’s new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than the static offerings or a single product.
Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling book
Subscribed
As consumers wave goodbye to ownership, join us as we help companies win on their journey to usership!
THE TEAM
Sales Operations is the heartbeat of Zuora’s tier one Field Sales team. With an innovative operational infrastructure and enablement cadence, we empower our front line sales team to systematically sell better, faster, and more efficiently as they partner internally and externally with our customers, prospects and ecosystem partners. So, it's no surprise we strive for operational excellence in all that we do.
YOUR MISSION:
Strategically partner with Sales Management to help develop and drive the operational cadence across the sales organization improving efficiency, effectiveness and productivity. You will be supporting our GTM and Field organisation in APAC & Japan.
WHAT YOU’LL ACHIEVE
Partner directly with sales management on a daily basis to drive in quarter execution and future quarter preparedness
Execute strategic initiatives which will allow sales teams to improve efficiency, effectiveness, and productivity
Manage the overall implementation of the full year GTM plan including territory assignments
Identify opportunities for process automation and optimization, with a focus on scalability and driving significant growth
Develop new ways to solve existing problems using data, process, and technology
WHAT YOU’LL NEED TO BE SUCCESSFUL
3 years’ operating in high growth environments, particularly in the technology industry, management consulting and/or investment banking; experience in SaaS is a plus
Experience in sales strategy, sales operations, business analyst, or financial analyst roles
Salesforce experience; either as end user or operations professional
Exceptional quantitative and MS Excel skills (sumifs, index/match and vlookup, pivots)
Motivation to work cross-functionally with various stakeholders, including Sales, Marketing and Executive leadership
Ability to work in a dynamic setting while maintaining accuracy and delivering against deadlines
Self-starter mentality with an ability to own tasks through to completion
Understanding of how sales models/sales processes work as well as sales forecasting business processes
Excellent written and verbal communication skills with strong attention to detail
Experience with Clari a plus
Bachelor’s Degree in Finance, Economics, Mathematics, or a related field preferred
ABOUT ZUORA & OUR “ZEO” CULTURE
Zuora (NYSE: ZUO) Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom.
At Zuora, we have one CEO but ​every employee is empowered and supported to be the ‘ZEO’ of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200 ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work.
In addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with “career cash” and plenty of learning and development opportunities.
To learn more visit
****Zuora is proud to be an Equal Employment Opportunity Employer.
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.
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