Director of Strategic Growth

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Job Information
Humana
Director of Strategic Growth
in
Lancaster
South Carolina
Description
The Director of Strategic Growth will lead high-impact, strategic initiatives related to growth across the Primary Care Organization (PCO). Working closely with PCO leadership and other key stakeholders, you will take on complex strategic and operational challenges with the goal of building creative and novel solutions. In addition, you will assist with sales operations, the development of our go-to-market strategy, and the advancement of analytics & reporting capabilities for the PCO.
In this role, you will need to be prepared to interact with senior leaders, function with a significant amount of autonomy and work extensively with data. A cross-functional mindset and a broad set of skills are needed, as the role spans strategy, operations, analytics, and project leadership.
Initially you will not have any direct reports, but will have the opportunity to build a team over time subject to performance. This role will be remote / work-from-home, with travel required for meetings and to spend time in the field.
Responsibilities
Key Responsibilities include:
Identify and develop new channels of patient growth, building new capabilities for the PCO
Lead initiatives to improve effectiveness of existing channels, including implementing strategic adjustments, technology enablement, and process improvement
Identify opportunities and support improvements to new patient journey in order to drive better consumer experience
Analyze customer acquisition cost at sub-channel levels to help improve effectiveness of spend
Perform thorough quantitative and qualitative analyses, presenting insights to PCO leadership team
Drive improved analytics & reporting related to sales & retention
Develop reports, track KPIs, organize and lead meetings to review performance
Required Qualifications
Bachelor's degree
At least 4 years of professional experience in either a private equity, consulting, strategy or finance capacity
Experience or interest in the healthcare sector
Self-motivation with strong interpersonal, communication, presentation and organizational skills
Strong analytical capabilities and data-driven mentality
Proven ability to influence and lead cross-functional teams
Additional Information:
Travel up to 15%
For this job, associates are required to be fully COVID vaccinated or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve.
If progressed to offer, you will be required to: Provide proof of full vaccination or commit to testing protocols OR  Provide proof of applicable exemption including any required supporting documentation
​​Medical, religious, state and remote-only work exemptions are available.
Scheduled Weekly Hours
40

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