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Job Details

Senior Analyst Debt Recovery Fix Term

Location
Krakow, Poland, Poland

Posted on
Apr 12, 2023

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Profile

, Poland

Job Family Group:

Finance

Worker Type:

Regular (FTC) (Fixed Term)

Posting Start Date:

Business unit:

Experience Level:

Early Careers

Job Description:

This role will have an exposure to business leaders and third-party customers or stakeholders (including legal and collection agency representatives). This will require creating very good working relationships with the Credit Team, OTC, Sales and other FO business partners.

The role will require to have the ability to discuss with customers over the telephone/email, issues concerning non-payment of debts whilst still trying to maintain our positive relationship wherever possible.

The ability to negotiate effectively while maximizing commercial opportunities and taking acceptable risks is required, together with strong, but firm interpersonal skills.

Job Knowledge, Skills & Experience


Degree in Accounting or any related Finance/Business course would be an asset

A professional degree required or in progress

Good understanding of the provisioning process and accounting policies, as well as knowledge of SFA process legal procedures will be a strong asset

Minimum 2 years of experience in finance/accounting and working knowledge of debits and credits

English C1

Good working knowledge of MS Office tools (Excel, Word) and MS Outlook

Excellent interpersonal and communication skills

Very good influencing/negotiation skills in order to discuss difficult topics/solutions

Team player

Good time management habits with keeping key priorities in focus

Ability to work in pressured and continuously changing environment

Decision making - ability to support the decision with factual evidence.

Experience in performing call outs and other collection efforts to third party customers


Key Competences


Apply Strategic Credit Focus : Awareness

Collect Customer Debt : Skill

Manage Bad Debt : Skill

Advise and Support Business Decisions : Awareness

Champions Customer and Stakeholder Focus : Knowledge

Demonstrates Courage : Knowledge

Delivers Results : Knowledge

Builds Shared Vision : Awareness

Process Improvement : Awareness

Team working : Knowledge

Communicate and Persuade : Skill

Use Computer and Communication System : Knowledge

Business Partnering / Relationships Building / Stakeholder Management : Knowledge


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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

According to the United Nations, the global population could increase to more than 10 billion people. A key role for society – and for Shell – is to find ways to meet the growing demand for energy, with less carbon emissions. We need people who dare to think differently – to take part in developing tomorrow’s energy solutions today.

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