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Location
Krakow, Poland, Poland
Posted on
Apr 12, 2023
Profile
, Poland
Job Family Group:
Finance
Worker Type:
Regular (FTC) (Fixed Term)
Posting Start Date:
Business unit:
Experience Level:
Early Careers
Job Description:
This role will have an exposure to business leaders and third-party customers or stakeholders (including legal and collection agency representatives). This will require creating very good working relationships with the Credit Team, OTC, Sales and other FO business partners.
The role will require to have the ability to discuss with customers over the telephone/email, issues concerning non-payment of debts whilst still trying to maintain our positive relationship wherever possible.
The ability to negotiate effectively while maximizing commercial opportunities and taking acceptable risks is required, together with strong, but firm interpersonal skills.
Job Knowledge, Skills & Experience
Degree in Accounting or any related Finance/Business course would be an asset
A professional degree required or in progress
Good understanding of the provisioning process and accounting policies, as well as knowledge of SFA process legal procedures will be a strong asset
Minimum 2 years of experience in finance/accounting and working knowledge of debits and credits
English C1
Good working knowledge of MS Office tools (Excel, Word) and MS Outlook
Excellent interpersonal and communication skills
Very good influencing/negotiation skills in order to discuss difficult topics/solutions
Team player
Good time management habits with keeping key priorities in focus
Ability to work in pressured and continuously changing environment
Decision making - ability to support the decision with factual evidence.
Experience in performing call outs and other collection efforts to third party customers
Key Competences
Apply Strategic Credit Focus : Awareness
Collect Customer Debt : Skill
Manage Bad Debt : Skill
Advise and Support Business Decisions : Awareness
Champions Customer and Stakeholder Focus : Knowledge
Demonstrates Courage : Knowledge
Delivers Results : Knowledge
Builds Shared Vision : Awareness
Process Improvement : Awareness
Team working : Knowledge
Communicate and Persuade : Skill
Use Computer and Communication System : Knowledge
Business Partnering / Relationships Building / Stakeholder Management : Knowledge
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DISCLAIMER:
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
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