Location
Olympia, WA, United States
Posted on
Feb 21, 2023
Profile
Job Number 23026224
Job Category Information Technology
Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States
Schedule Full-Time
Located Remotely? Y
Relocation? N
Position Type Management
JOB SUMMARY
If you’re looking to build leading technology that enables the future of global travel while transforming your career – step out of the status quo and join Global Technology at Marriott International.
This position will lead the development and support of Marriott’s financial applications with primary focus on Marriott’s Growth Platform initiatives. This role will make sure that Marriott has the right solution designed considering impacts to the system health, overall operational system performance metrics, business process efficiencies and alignment to overall technical direction of the finance platform(s). This position functions as a team leader and is accountable for supporting existing applications/capabilities as well as new solutions and capabilities.
CANDIDATE PROFILE
Education and Experience
Required:
10 years’ experience in developing software solutions across multiple technologies and methodologies
4 years’ experience leading a technology team
4 years of IT experience in large scale applications and systems
Management of cross functional, sourced, or matrixed teams as well as vendor teams in an onshore/offshore model
Technology leadership experience in a sourced environment
Knowledge and background in packaged or custom financial applications is highly preferred, such as PeopleSoft, Oracle with emphasis on integrations
Experience in implementing, administering, troubleshooting and monitoring real time and batch integrations
Self-driven, curious and a fast-learner, and able to work in a fast-paced environment
Strong interpersonal and stakeholder management skills with the ability to coordinate between technical and business teams
Strong verbal and written communication skills with the ability to articulate complex technical ideas in easy to understand business terms
Experience in waterfall and/or agile software methodologies (SDLC, SAFe Agile)
Undergraduate/graduate degree or equivalent education experience
Preferred:
Background in cloud native microservices, domain driven microservices, and building event-oriented architectures
Experience with public cloud platforms like AWS
Strong understanding of technology platforms, back-end services, database and networking components of full stack infrastructure
Ability to accomplish results through others, particularly by establishing relationships, effective controls and leading in a managed service environment
Good process management, negotiating, influencing and problem resolution skills
Technology certifications
Knowledge of business environment, service requirements and hospitality culture
Management of multiple Omni-Channel development efforts integrating with multiple back-end systems
Experience with Automation, CI/CD, Release Management processes and Application Deployments to Cloud
CORE WORK ACTIVITIES
Managing Application Development Standards, Processes, and Tools
Works with direct reports to facilitate consistency of service delivery across client groups
Facilitates compliance with the standard set of application development tools and processes that will drive consistency and predictability throughout the SDLC for all client groups including:
SDLC standard tools and processes for both waterfall and agile development
Estimating standard tools and processes, incorporating flexibility for small and large projects
Deployment standard tools and processes
Monitors projects for adherence to defined application development processes
Communicates to Application Development leaders opportunities to create broader IT related and corporate standards and policies where necessary
Communicates important application development policy changes that affect service provider and/or Marriott operations
Managing Day-To-Day Relationships with Teams
Manages application development projects in partnership with IT teams, business partners and providers
Provides project management of business projects
Oversees effective reporting within application development team
Leads project reviews with team on application development projects
Manages day-to day relationships with all IT teams to promote the delivery of services that meet or exceed the client expectations
Monitors projects for alignment with defined business case process
Drives timely resolution of escalated service delivery problems and minimizes the impact of any client service delivery issues
Manages, and improves service level reporting for application development
Provides early warning to the appropriate Business Partnership & Planning leaders and team regarding degraded or missed service levels
Assists with application, development and maintenance of service provider project management standards and tools
Participates in client portfolio and demand management processes, and engages service providers to ensure client satisfaction
Works with application development service providers
Validates the service provider(s) performs the services agreed to by the master services agreement in a manner that is consistent with both the spirit and the letter of the agreement
Works with team to progress the service providers services to match client needs
Facilitates team and service provider compliance with the agreement
Validates service levels meet business needs
Facilitates the definition and enforcement of good service provider contracts
Supports the IT organization
Provides input to IT’s business strategy and planning as needed
Supports and follows defined IT Governance decision rights, standards and practices
Emphasizes accuracy and effectiveness of estimating and planning management with team
Provides input to business/discipline and continent IT budgets
Implementing and Managing Continuous Improvement Program
Drives adoption of CMMi or similar metrics to demonstrate continuous improvement and alignment with the industry
Demonstrates continuous improvement through metrics of quality consistency and client satisfaction
Works with application development service providers, IT teams, and business partners to implement continuous improvement activities
Responds to issues identified in project surveys or other feedback processes, to continually improve client satisfaction
MANAGEMENT COMPETENCIES
Leadership
Communication -Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
Leading Through Vision and Values - Keeps the organization's vision and values at the forefront of employee decision making and action.
Managing Change - Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.
Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.
Managing Execution
Building a Successful Team -Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.
Strategy Execution – Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.
Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
Building Relationships
Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Strategic Partnerships - Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g., HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives; maintains effective external relations with government, business and industry in respective countries; performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed.
Generating Talent and Organizational Capability
Developing Others - Plans and supports the development of others’ skills and capabilities so that they can fulfill current or future job/role responsibilities more effectively; provides high visibility to individuals with potential; offers challenging assignments that build confidence and credibility and provides such individuals with a personal vision for their future.
Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
Learning and Applying Professional Expertise
Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
Technical Intelligence: Knowledge and ability to define and apply appropriate technology to enhance business process
Development Methodologies: Knowledge of general stages of SDLC framework and the application tiers within the development space.
Information Security: Knowledge of the security considerations relevant within the development space, including industry best practices related to information security
Continuous Learning - Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities; uses newly gained knowledge and skill on the job and learns through their application.
Strategy Knowledge - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage business operations and generate innovative solutions to approach function-specificstrategic work challenges.
California Applicants Only: The salary range for this position is $107,850.00 to $239,250.00 annually.
Colorado Applicants Only: The salary range for this position is $107,850.00 to $217,498.00 annually.
New York City & Westchester County, NY Applicants Only: The salary range for this position is $130,500.00 to $239,250.00 annually.
Washington Applicants Only: The salary range for this position is $107,850.00 to $239,250.00 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus and restricted stock units/stock grants. Employees will accrue 0.4616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.
All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
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