Financial Counselor

Profile

Financial Counselor
Maywood, IL
Contract to Hire
M-F 40 Hours/Week
Job Responsibilities
Provide superior high-volume patient customer service in a fast paced environment
Patient Customer Service Representatives resolve patient inquiries and updates patient accounts
Patient Customer Service Representatives use Microsoft Office Word/Excel/Outlook, medical software, & type 40 WPM
Requirements
Provides pricing estimates and communicates pre-service patient liability based on expected charges and potential coverage. Collects any patient liabilities due and performs routine cashiering functions.
Performs benefit advocacy functions for patients on a pre-service, point of service and post-service basis. Interviews patients and/or their representatives, by adapting and utilizing interviewing techniques to meet respective needs, educational levels, and abilities of the interviewee, to accurately update demographic, clinical, financial and insurance data necessary to complete the benefit advocacy process and screen patients for financial assistance.
Works with patients and vendors in applying for and securing payment options. Works with contracted vendors/agencies to qualify applicants for insurance coverage.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
IND 004-007

Company info

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