Location
Belfast, CITYOFBELFAST, United Kingdom, United Kingdom
Posted on
Dec 16, 2021
Profile
ROLE: CUSTOMER RELATIONSHIP MANAGER, FINANCIAL SOLUTIONS GROUP, AIB UK
LOCATION: Belfast
This role is being offered on a permanent basis.
ARE YOU INTERESTED IN SUPPORTING RETAIL CUSTOMERS IN DIFFICULTY AND IDENTIFYING APPROPRIATE STRATEGIES TO RESOLVE CHALLENGING SITUATIONS?
Our core priority in FSG UK is to support our customers in difficulty and to rehabilitate them back to financial health where feasible, while optimising the recovery for the Bank.
WE'RE LOOKING FOR SOMEONE:
*With good verbal and written communication skills. A highly motivated self-starter with proven ability to influence key stakeholders. *Who can work independently, overcome obstacles and escalate when appropriate. *To manage a portfolio of impaired or at risk mortgage and personal borrowers and implement appropriate case strategies. *To lead and develop junior members of the team.
WHO ARE WE?
We're AIB. A strong Irish bank packed with purpose - to back our customers to achieve their dreams and ambitions. That goes for our employees too. We're made of small teams where you have the chance to shine.
WHY JOIN US?
We are excited about how we have changed our focus. We want to be at the heart of our customers' financial lives by giving them an exceptional experience. We are building a culture that breaks the conventions of what our customer and employees expect of a bank.
DOES THIS SOUND LIKE SOMETHING THAT YOU WANT TO BE PART OF?
YOU WILL NEED TO SHOW US THAT YOU CAN OR HAVE:
*Experience working in arrears management or collections. *Communicate with confidence to positively influence decisions and gain commitment. *Ability to work in a team. *Achieve results consistently and resiliently. *Have a minimum of 5 GCSE's including English and Maths (A-C Grade).
IF YOU FEEL YOU HAVE WHAT IT TAKES, click apply and fill in the online application form. If you would like more information from the Talent Acquisition Team, you can contact by email at ****.
BY WHEN?Closing date is Friday, 7th January 2022
Company info
Sign Up Now - FinancialServicesCrossing.com