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Mortgage Loan Originator Assistant

Location
Kansas City, MO, United States

Posted on
Aug 19, 2020

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:,ActualValueFromSolar:null},{QuestionName:What Youu0027ll Do,AnswerValue:The Mortgage Loan Officer Assistant is responsible for the administrative support for the Mortgage Loan Originator (MLO). Primary responsibilities are to coordinate the loan duties with internal and external customers to meet diligent deadlines while providing the unparalleled customer experience. The incumbent will track the MLO loan activity for prospects, active loans and closed loans in addition to all marketing needs. Specific duties include:u003cbr/u003e-Perform all Client Retention Management (CRM) system duties.u003cbr/u003e-Assist with completing loan applications, run Automated Underwriting System (AUS), order credit reports, title quotes, tax bills and any necessary application tasks. u003cbr/u003e-Lock rate request with MLO approval and monitoring lock expirations to prevent potential loss of revenue. u003cbr/u003e-Serve as communication liaison between customers, MLO and mortgage department operations team. Follow-up with outstanding loan documentation from the customer and keep the customer informed of the loan process.u003cbr/u003e-Assist in returning customer calls timely to provide high service levels. u003cbr/u003e-Perform on behalf of the MLO when he/she is unavailable by consistently demonstrate exemplary customer service in person and by telephone. u003cbr/u003e-Advise MLO of deadlines, missing information, loan structure and guideline concerns and any situation that could interfere with meeting the closing date or expected customer service levels. u003cbr/u003e-Maintain federal registration requirements outlined in the SAFE act. u003cbr/u003e-Perform other duties as required.,VerityZone:jobdescription,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Requisition Number,AnswerValue:11830BR,VerityZone:autoreq,QuestionType:text,ActualValueFromSolar:null},{QuestionName:At UMB,AnswerValue:We strive to deliver u003ciu003etheu003c/iu003e unparalleled customer experience, and show customers they can count on more from UMB. The same is true for our associates. You can count on more benefits, more training, more support, and more opportunity! u003cbru003eu003cbru003eWhat youu0027ll get: u003cbru003eu003cbu003eUnique Benefit Programs : u003c/bu003e We offer a great benefits package including several unique programs like an incentive-based wellness program, parental leave, adoption assistance and health care for you, your spouse or domestic partner, your dependents and even your pets!!u003cbru003eu003cbu003eProfessional Development: u003c/bu003eWe provide our associates with the tools they need to support their career goals - including training, tuition reimbursement and career guidance.u003cbru003eu003cbu003eCommunity Involvement:u003c/bu003e Giving back is a big part of who we are! We support several great causes throughout the UMB footprint. We even offer Volunteer Time Off, which allows associates to dedicate 16 hours a year to a worthy cause of their choice.u003cbru003eu003cbu003eCulture of Diversity and Inclusion: u003c/bu003eWe are committed to building a strong UMB by hiring talented, high-performing associates with diverse backgrounds. Maybe you simply want to work at a company where you have a voice and an opportunity to share your unique ideas. u003cbru003eu003cbru003ePlease visit us at u003ca href=****target=_blank\u003ecareers.umb.comu003c/au003e to view a list of all available opportunities. UMB is an Equal Opportunity Employer. Principals only. No 3rd parties or agencies, please.,VerityZone:formtext38,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Work Schedule,AnswerValue:Monday-Friday: 8:00am-5:00pm,VerityZone:formtext12,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Division Name,AnswerValue:Consumer Services ,VerityZone:formtext8,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:City,AnswerValue:Kansas City,VerityZone:formtext13,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Preferred Requirements,AnswerValue:-5 yrs of current mortgage experience, familiar with agency, government and investor guidelines,VerityZone:formtext34,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Job Title,AnswerValue:Mortgage Loan Originator Assistant,VerityZone:formtext29,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Address,AnswerValue:1010 Grand Blvd,VerityZone:formtext31,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Shift,AnswerValue:Full Time ,VerityZone:formtext5,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:State,AnswerValue:MO,VerityZone:formtext28,QuestionType:text,ActualValueFromSolar:null},{QuestionName:In this Role, You will Need,AnswerValue:-Effective business communication skills (both verbal and written)u003cbru003e-Excellent time management and organizational skillsu003cbru003e-Excellent customer service skills u003cbru003e-Strong math and analytical skillsu003cbru003e-Ability to work effectively with all levels of professionals including customers, attorneys, title companies, etc. u003cbru003e-Computer proficiency in using all Microsoft Office Applicationsu003cbru003e-Knowledge and understanding of FNMA/FHLMC/FHA/VA/USDA and Investor guidelines,VerityZone:formtext33,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Who You Are,AnswerValue:-High School diploma or equivalent experienceu003cbru003e-2 years mortgage-related experienceu003cbru003e-Maintain current NMLS registration to meet S.A.F.E. 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