Senior Manager Strategic Deals

Profile

Because you belong at Twilio
The Who, What, Why and Where
Segment, a division of Twilio, is growing rapidly and seeking a Strategic Deal Senior Manager to be a key thought leader and contributor in support of securing globally identified new logos and the expansion of existing strategic Enterprise accounts. Reporting to the Director, Worldwide Deal Desk, this position is a critical partner to the Sales organization to optimize deal execution for complex Enterprise accounts.
The scope of the role includes understanding the rationale, and interpreting the impact of the customer requests, while continually applying sound business acumen to ensure optimal, predictable and scalable solution outcomes. This can include innovative pricing, aligning to product roadmap commitments, and to maintain operational integrity in the quote to cash cycle.
In short, this role acts as an integral lever to accelerate revenue growth and penetrate new markets and marquee accounts. It touches nearly every part of our business and is a critical part of our customer experience.
Who?
The ideal candidate will be a leader who lives
the Twilio Magic
and has a demonstrated track record of leading complex strategic deal execution. They also have:
8 years of deal execution, project management and pricing experience in technology, telecom or consulting firm
Bachelor’s Degree or equivalent (Finance/Economics/Statistics)
SaaS business knowledge
Ability to interpret, model, solutionize and articulate deviations to standard operating practises and models
Ability to interpret and present the risk / reward evaluation for strategic deal opportunities to accelerate business decisions and deal execution
Contribute to the seamless deployment of new programs, go-to-market initiates and offerings
Strong analytical skills - expert in statistical analysis & financial modeling.
Decisive - Uses a framework and process by which to make decisions, sometimes with incomplete data, throughout the organization
Excellent interpersonal skills, ability to persuade, communicate vision and motivate people at every level, cooperative working style.
Excellent written and oral communication skills.
What?
As the Manager of Strategic Deals you will live the Twilio Magic values:
WRITE IT DOWN: Assess deal economics and initiate pricing and packaging recommendations to capitalize on strengths and mitigate challenges for assigned products and models
DRAW THE OWL: Identify and qualify new packaging, segmentation and bundling opportunities to simplify the sales motion and increase deal execution
BE AN OWNER & BE BOLD: Lead and manage the Deal Review Board operating framework, empowering business decision making, with clarity on the impact of new business and operational solutions and how to translate those decisions into scalable repeatable business
EMPOWER OTHERS: Interact and collaborate extensively across all functional teams within Twilio
WEAR THE CUSTOMER'S SHOES: Seek deep understanding of your target users and are adept at understanding their problems and driving solutions
Why?
The impact of the Deal Desk function and ability to drive seamless deal velocity is central to Twilio's continued growth. We work closely with senior leadership and cross functional stakeholders to provide guidance and best practises as a lever to guide company strategy.
Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.
Where?
We employ diverse talent from all over the world and we believe great work can be done anywhere. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.
About us:
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.
Non Sales:
Additionally, this role is eligible to participate in Twilio's equity plan.
An overview of Twilio’s benefits offered is listed below:
Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars. At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:
Healthcare Insurance and Leave
Prescription Drug
Dental
Vision
Flexible Spending and Health Savings Accounts
Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one
Financial Benefits
Short and Long Term Disability Insurance
Life and Accidental Death & Dismemberment Insurance
401(k) Retirement Savings Plan with a match
Reimbursement Programs & Stipends
$65 per month work-from-home stipend
Up to $50 per month for wellness expenses and activities
Up to $30 per month to use towards books/eBooks

Company info

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