Sales Manager Account Management Hybrid Environment

Profile

FreshBooks has a big vision. We launched in 2003 but we’re just getting started and there’s a lot left to do. We're a high performing team working towards a common goal: building an extraordinary online accounting application to help small businesses better handle their finances. Known for extraordinary customer service and HQ in Toronto, Canada, FreshBooks serves paying customers in over 150 countries.
The Opportunity
Reporting into the Senior Sales Manager of the AM Team, this is a crucial position within the FreshBooks Sales Department. You will be responsible for managing a sales team that could be between 6-10 Account Managers. You will be responsible for managing and collaborating with the Senior Sales Manager in San Antonio to continue to improve and refine the Inbound/Outbound Lead Generation strategy and execution for the Account Management Sales Team, as well as closing revenue from product sales to current FreshBooks. The Sales Manager will also be responsible for sales forecasting, analytics, productivity; CRM maintenance (Salesforce.com) and other sales support functions.
You wake up everyday energized thinking about how you will lead your team to overachieve on our revenue goals.
Specifically in this role, you will:
Develop an in-depth knowledge of FreshBooks’s core products via successful completion of required Sales Training and Support Training programs and utilize this knowledge to successfully lead an Account Management team.
You are a Sales expert that leads from the front and isn’t afraid to get on the phones to prospect to ensure your team meets or exceeds their goals every month
Work with the Senior Sales Manager to create and maintain a world-class Sales culture, focused on delivering over-achievement of revenue results by providing ongoing visibility and insights into the Account Management team’s sales processes
Complete sales forecasts, sales activity reports and presentations in a timely manner.
Work closely with Sales Leadership Team and the Pricing Analysts to address any pricing issues
Work effectively with internal departments (Marketing, Professional Services, Finance and Product Development) to help develop effective sales strategies and marketing campaigns that promote sales to new and existing customers
Work with Sales Operations to effectively manage Account Management Sales Team’s Compensation Plans including monthly/quarterly bonuses and ensure accurate and timely communication to Finance
Be responsible for the development and implementation of new processes and procedures in regard to Sales compensation, Sales tools and Sales processes
Remain knowledgeable of key processes, business initiatives and internal resources in order to assist the sales team and recruitment in accomplishing company goals
Responsible for coordinating Sales Training requirements for your Sales team
May attend conferences and professional association meetings to promote FreshBooks product solutions and our Brand to increase leads and drive sales
You will bring:
College or University degree in Business, Finance or other related field or equivalent work experience
Minimum of 3-5 years experience as a successful Sales Professional
1-2 years as a successful Sales Leader is an asset
Demonstrated leadership, strong communication skills and comfortable with presentations
Experience with data analysis and/or reporting.
Understanding of Software-as-a Service (SaaS) revenue model
Ability to effectively utilize CRM tools (Salesforce) to monitor performance and effectiveness of Lead generation. Experience with Microsoft Excel
Demonstrated effectiveness in Upsell and Cross-sell experience
Ability to work effectively in an office-based environment

Company info

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