Personal Banker East Gresham - Military Veterans

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Job Description:At **MEMBERS ONLY**SIGN UP NOW***., we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired.Help us build a better **MEMBERS ONLY**SIGN UP NOW***.. It all begins with outstanding talent. It all begins with you.About this role:**MEMBERS ONLY**SIGN UP NOW***. is seeking an Associate Personal Banker (SAFE) for Branch Banking as part of the Consumer and Small Business Banking division. Learn more about our career areas and lines of business at wellsfargojobs.com.In this role you will:nParticipate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financiallynAssist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applicationsnReceive direction from managers and exercise judgement within defined policies and proceduresnDevelop understanding of bank products and services to connect to customers' needsnInteract with customers to demonstrate care and build relationshipsnProvide appropriate options for bank products and services to customernRefer customers' financial needs to other bankers and partners as needednThis SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transactionnAs such, this position requires compliance with the SAFE Mortgage Licensing Act of 2008 and all related regulationsnOngoing employment is contingent upon meeting all such requirements, including acceptable background investigation resultsnIndividuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations belownRequired Qualifications:6 months of Interacting with Customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, and/or educationDesired Qualifications:nCustomer service focus with experience handling complex transactions across multiple systemsnExperience proactively engaging with customers through outreach via phone or emailnAbility to educate and connect customer to technology and share the value of mobile banking optionsnAbility to help customers succeed financially by offering introductions to additional team members as appropriatenExperience working with others on a team to meet customer needsnExperience fostering and developing strong customer relationshipsnAbility to build strong relationships with internal partnersnAbility to follow policies, procedures, and regulationsnAbility to identify potential fraud/risky accounts and take appropriate action to prevent lossnAbility to interact with integrity and professionalism with customers and team membersnRelevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reportingnRelevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruitingnProficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleaguesnSupport customers and employees in resolving or escalating concerns or complaintsnJob Expectations:Ability to work weekends and holidays as needed or schedulednMaintains a cash drawer, cash handling, and balancing and spends up to 30 percent of time completing service-related tasks as needednThis position requires SAFE registration at the time of employment. **MEMBERS ONLY**SIGN UP NOW***. will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (****) provides the MU4R questions and registration required for employment in this positionnIndividuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related **MEMBERS ONLY**SIGN UP NOW***. policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary.nPosting Locations:2266 NE Burnside Rd Gresham, ORnnnWe Value DiversitynnAt **MEMBERS ONLY**SIGN UP NOW***., we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.nnEmployees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable **MEMBERS ONLY**SIGN UP NOW***. policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.nnCandidates applying to job openings posted in US:u00a0All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.nnCandidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.nnn

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