US Risk amp Healthcare Service Delivery Coordinator

Profile

Aon Sp. z o.o. Responsibilities: Ongoing operations:Monitoring current operations within the team on a daily basis. Managing the workload in line with SLAs by organizing, prioritizing and making effective workload allocation decisions and supporting medical RFP and renewal work activities as neededIdentifying issues with processes handled in multiple team and driving a process to find and implement solutionsIncreasing the level of processing knowledge across the teamActively participating in training of New Joiners and other team membersActing as a SME for processes and resolving issuesSuggesting and implementing changes to tools and documentations needed to support effective service deliveryBeing flexible in supporting other team members as need arises (often on short notice, complex assignments)Backing up the team manager as required Continuous improvement: Making sure that the level of service is continuously improvingIdentifying areas of non-value added activities and potential efficiency gainsSuggesting and using tools to measure improvementsParticipating in and/or leading meetings to define requirements and operational improvements needsCoordinating and planning projects, ensuring the success of project’s closureDesigning, implementing and developing support materials for solutions to be implemented, such as procedures and training manualsEnsuring that all required tools and systems are available for the team and that appropriate training of new processes/systems is delivered to the teamOverall ownership of projects (workload, internal projects) Requirements: University degree or equivalent work experience (specialization in accounting / economics/finance/administration would be an asset)At least three years of experienceExtensive experience of Healthcare processes would be an assetAdvanced Excel skillsExcellent knowledge of Aon toolsAbility to analyze processes and identify improvementsAbility to identify and respond to risksAbility to focus on detailsEnglish level – C1Ability to lead meetings and conference calls if requiredAbility to negotiateAbility to manage work streams in a projectAbility to work effectively in a project teamExcellent time management & organizational skillsSpotless record and strong ethos We offer: Diverse and inclusive workplace - we value openness and authenticity and believe in the power of feedbackFlexible remote work environmentEmployee-appreciation culture (multiple recognition programs)The best medical cover on the market with free dental careWellbeing awareness (access to free mental health helpline, Stay-Well Day off, lectures, sports and more)Generous benefits package (personal accident insurance, benefit platform for vouchers and more)Internal career opportunities, individual development plan, professional development training and resourcesLots of social events, charity actions and opportunities to integrate with colleagues Please attach CV in English only. #pensionsadministration 2498480,qualifications:UNAVAILABLE,responsibilities:Aon Sp. z o.o. Responsibilities: Ongoing operations:Monitoring current operations within the team on a daily basis. Managing the workload in line with SLAs by organizing, prioritizing and making effective workload allocation decisions and supporting medical RFP and renewal work activities as neededIdentifying issues with processes handled in multiple team and driving a process to find and implement solutionsIncreasing the level of processing knowledge across the teamActively participating in training of New Joiners and other team membersActing as a SME for processes and resolving issuesSuggesting and implementing changes to tools and documentations needed to support effective service deliveryBeing flexible in supporting other team members as need arises (often on short notice, complex assignments)Backing up the team manager as required Continuous improvement: Making sure that the level of service is continuously improvingIdentifying areas of non-value added activities and potential efficiency gainsSuggesting and using tools to measure improvementsParticipating in and/or leading meetings to define requirements and operational improvements needsCoordinating and planning projects, ensuring the success of project’s closureDesigning, implementing and developing support materials for solutions to be implemented, such as procedures and training manualsEnsuring that all required tools and systems are available for the team and that appropriate training of new processes/systems is delivered to the teamOverall ownership of projects (workload, internal projects) Requirements: University degree or equivalent work experience (specialization in accounting / economics/finance/administration would be an asset)At least three years of experienceExtensive experience of Healthcare processes would be an assetAdvanced Excel skillsExcellent knowledge of Aon toolsAbility to analyze processes and identify improvementsAbility to identify and respond to risksAbility to focus on detailsEnglish level – C1Ability to lead meetings and conference calls if requiredAbility to negotiateAbility to manage work streams in a projectAbility to work effectively in a project teamExcellent time management & organizational skillsSpotless record and strong ethos We offer: Diverse and inclusive workplace - we value openness and authenticity and believe in the power of feedbackFlexible remote work environmentEmployee-appreciation culture (multiple recognition programs)The best medical cover on the market with free dental careWellbeing awareness (access to free mental health helpline, Stay-Well Day off, lectures, sports and more)Generous benefits package (personal accident insurance, benefit platform for vouchers and more)Internal career opportunities, individual development plan, professional development training and resourcesLots of social events, charity actions and opportunities to integrate with colleagues Please attach CV in English only. #pensionsadministration,skills:UNAVAILABLE,workHours:UNAVAILABLE,jobBenefits:UNAVAILABLE,datePosted:2021-11-15T13:16:00 0000,employmentType:FULL_TIME,educationRequirements:UNAVAILABLE,salaryCurrency:USD,baseSalary:{@type:MonetaryAmount,currency:USD,value:{@type:QuantitativeValue,value:0,minValue:0,maxValue:0,unitText:YEAR}},validThrough:2022-11-15T13:17:23.000Z,industry:UNAVAILABLE,hiringOrganization:{@type:Organization,name:Aon Corporation,sameAs:****Powstancow Wielkopolskich 13G Enterprise Park, Building E,postalCode:30-707,addressCountry:Poland}}}

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