Analyst Risk Job

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Analyst, Risk
Summary
As a Risk Analyst, you will monitor merchant activity in order to detect and prevent fraudulent activity, potential loss and chargebacks in accordance with company and department standards under direct supervision. A successful candidate will interpret and apply MasterCard and Visa regulations for all dispute situations and maintain all SLAs related to risk management with EVO's merchants, ISO's Alliance Partners and Business Partners. The incumbent should be able to maintain a professional working relationship with both internal and external customers.
What you'll do:
Monitor merchant activity in order to detect and prevent fraudulent activity, potential loss, and chargebacks.
Review detail transaction history for the merchant using E-safe system.
Analyze transactions, financial information, internal reports and unusual processing trends for potential fraud and credit risks.
Make real time/online decisions through risk systems justifying all recommendations.
Review and research transaction exceptions per approval account parameters on credit card processing activity as outlined in company guidelines and procedures (i.e. over the merchant's average ticket, month-to-date volume is over contractual amount, invalid authorization code, etc.)
Forward daily reports of the transaction exceptions to management within 24-48 hours upon receipt of merchant required documentation.
Review and process merchant data for investigations using internal systems.
About you:
Requires high school diploma or equivalent experience. Associates' degree or pursuing equivalent of a college degree preferred
Minimum of 1 year of business experience in the banking or finance industry; preferably credit card processing
Basic knowledge of MasterCard and Visa card processing regulations and chargeback a plus
Knowledge of company processes, standards, systems and programs a plus
Self-starter and detail oriented
Strong analytical, quantitative, and problem-solving skills
Possess good professional oral and written communication skills
Ability to maintain confidentiality
Able to handle heavy workload assignment and multiple priorities
Good work ethic
Ability to work independently and within a team in a fast-paced and high volume environment with emphasis on accuracy and timelines
Must have positive attitude and good customer service skills
Ability to work in a team environment
Strong keyboarding and data entry skills alpha and numeric with accuracy
Competent in Windows based computer applications (Microsoft Office) and ability to learn internal and external systems such as: Electronic Data Systems (EDS), Exception Management Systems (EMS) and On-line Customer System (OCS), E- Safe, Merchant Accounting, Fortis, CAS/Global and MIDAS a plus. Familiar with CICS and GUI systems
Why work at EVO?
Learn from and grow with a worldwide payments industry leader
Enjoy a competitive salary and a comprehensive benefits package: 401k with match, generous paid time off, medical, dental, vision coverage plus health savings accounts and much more
Thrive in a collaborative culture that supports innovation
Take advantage of a supportive work-life balance
Benefit from global career opportunities and advancement
**MEMBERS ONLY**SIGN UP NOW***. is a leading payment technology and services provider. EVO offers an array of innovative, reliable, and secure payment solutions to merchants ranging from small and mid-size enterprises to multinational companies and organizations across North America and Europe. As a fully integrated merchant acquirer and payment processor in over 50 markets and 150 currencies worldwide, EVO provides competitive solutions that promote business growth, increase customer loyalty, and enhance data security in the markets it serves.
Disclaimer
The preceding position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employee assigned to this position.
EVO Payments Inc. is an equal opportunity employer, committed to the hiring, advancement and fair treatment of individuals without regard to race, color, religion, gender, sexual preferences, age, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state, or local law.
Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

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