Deal Desk Analyst

Profile

Deal Desk Analyst
at Vonage
Brazil - Remote
Vonage Mission
Vonage is the emerging leader in the $100B cloud communications platform (CPaaS) market. Customers like Airbnb, Viber, Whatsapp, Snapchat, and many others depend on our APIs and SDKs to connect with their customers all over the world. As businesses continue to shift to a real-time, customer-centric communications model, we are experiencing a time of impressive growth.
Why this role matters
Vonage is currently looking for a Senior Deal Desk Analyst, based in Brazil who will provide direct support & guidance to the Sales Teams in all commercial aspects of deals with existing and prospective customers, including pricing quotations. The candidate will also be responsible for bringing together Sales, Marketing, Operations, Product, Finance, and Legal team members to develop and execute Vonage’s pricing strategy.
Your contribution will be essential to win deals, increase Vonage market share and grow the revenue stream.
IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW...
What you'll do
Work with Sales Teams in building price quotes for customers, including our largest and most strategic accounts
Actively collaborate with Operations, Finance, Legal, Product teams to optimize the on-boarding process of customers
Provide analysis around trends in customer requests and pricing. Take action on trends revealed, driving changes in pricing and costs
Streamline and improve business practices, including tools, templates and processes, to increase the efficiency of the Deal Desk team
Train and advise Sales and any other stakeholders on pricing, quoting, on-boarding process and best practices
Define and manage projects to deliver further operational efficiencies
Mentor more junior team members in developing competitive commercial offers
What you'll bring
You are a self-starter, initiator
Customer focused - Always thinks first about the needs of his/her internal customers.
You are delivery-focused
You are curious and informed - Stays on top of the latest in product, pricing, and industry news
You are structured in your approach
You are not afraid to challenge authority to get things done
You put the company objectives ahead of your own
Comfortable in a fast pace, global & multicultural environment
What's required for application
Bachelor’s degree required; Business, Economics, Finance or Accounting undergrad majors preferred
2 years of experience in a rapidly changing, deadline-based position involving daily interaction with multiple levels of management and peers
Strong analytical skills
Excellent communication skills
Problem solving
Excellent Excel skills and data manipulation
What's in it for you
In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
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