Market Director Patient Finance Services

Profile

Market Director, Patient Finance Services','221807','Revenue Administration','Washington-Seattle','Days','40 hours per week','40 hours per week','Days','Days','Monday - Friday','Monday - Friday','','','!*!Honored as Top Hospital of the Decade by The Leapfrog Group, Virginia Mason in Seattle, WA, is internationally recognized as a preeminent organization that is focused on transforming health care. True to that vision, we spent this past decade creating and delivering a multitude of innovations. The results? Industry-changing process improvements and initiatives that have revolutionized our ability to eliminate waste, cut costs, and most importantly, improve the quality of services. Our commitment to Team Medicine and the transformation of health care is what built our reputation as a quality leader, and empowers us with the capability to provide rapid access to care through our Virginia Mason Production System.

As a key member of our leadership team, you will help to continually develop the results-driven initiatives that define our success and are transforming healthcare. 

This job is responsible for planning, directing and evaluating patient access and patient financial/revenue cycle operational functions/services (clinic and hospital) for the assigned Virginia Mason Franciscan Health (VMFH) market in accordance with overall strategic business objectives, professional standards and applicable regulatory requirements.  An incumbent provides ongoing leadership in assessing, developing, implementing and executing initiatives/programs that facilitate optimal financial performance/productivity, maximize effective utilization of resources, reduce operational vulnerability, strengthen the focus on patient access/revenue cycle accountability and generate a competitive advantage for the organization.  Work involves balancing revenue stream administration with the operationalization of multiple billing requirements and managed care contracts that require exception-based handling.


Responsibilities include:
• Hospital admitting, patient access and patient account services
• Health Information Management, charge review, professional/OR coding, identification of missed revenue
• Provider audits/assessments and appropriate training to maximize revenue and minimize risk;
• Value based contracts
• Access center/ambulatory scheduling, switchboard
• Claims submission; customer service; financial assistance, self-pay
• Cash applications (payment posting, reconciliation, patient/insurance credits/refunds, etc)
• Hospital/clinic insurance billing, follow-up/denials management, auditing and appeals, recovery audit response
• Advanced revenue cycle analytics
','!*!Bachelor’s degree in Business Administration, Healthcare Administration, Accounting, Finance or other related field, and seven years of progressively responsible related work experience (preferably in healthcare financing, internal auditing, financial management, and/or compliance) that would demonstrate attainment of the requisite job knowledge/abilities, including five years in a leadership/management capacity.   Master’s degree in a related field is strongly preferred.

There is also the lifestyle benefit that comes with finding yourself in the heart of the Pacific Northwest. Surrounded by the vibrancy and sophistication of one of the most livable cities in the country, finding the perfect urban or outdoor pursuit will instinctively and pleasurably become second nature.  

We are an equal opportunity/affirmative action employer.
','Market Director, Patient Finance Services

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