Customer Service Representative Supervisor Frandsen Corporation Employment

Profile

Frandsen Bank & Trust is a growing company looking for a full-time CSR Supervisor for our Jordan, MN office. The CSR Supervisor is responsible for the oversight and performance of the customer service department. In addition to managing the day to day activities of the customer service department, responsibilities will include handling routine financial transactions while ensuring a positive interaction with customers/non-customers; handling customer inquiries and research; FB&T product knowledge and cross selling product as appropriate.

The qualified individual will provide professional, superior customer service to both internal and external customers. A pleasant disposition and ability to communicate clearly and effectively to new and existing customers is a must. Candidate must have an eye for detail, work efficiently and cooperatively, and be flexible. A minimum of two years of bank teller experience is required.

About Frandsen Bank & Trust

Frandsen Bank & Trust is a high quality community bank that provides a wide array of banking products and services to their customers and communities (in Minnesota, North Dakota, and Wisconsin); deposit accounts, loans, mobile banking, online banking, bill pay, eStatements, cash management, credit and check cards, electronic payments, ATMs, safe deposit boxes, and trust (Wealth Management & Trust), and investment management (Frandsen Investment Services). All products and services are provided in a true community banking environment where the customer is cared for in a way that nurtures a long-term relationship.

Our mission is to determine needs, develop relationships, and deliver solutions.

Frandsen Bank & Trust is owned by Frandsen Financial Corporation (“FFC”). Founded in 1982, FFC is an interstate bank holding company with $2.1 billion in assets, and has $325 million in assets under management in its Wealth Management & Trust operations.

FFC provides a variety of support services to Frandsen Bank & Trust, including; data and item processing, accounting, regulatory reporting, auditing, marketing, human resources, compliance and training, loan review, investment management, asset/liability and funds management, and policy management. This structure allows our bankers to spend more valuable time with the customers to develop long-term banking relationships.

Frandsen Bank & Trust is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran

Frandsen Financial Corporation

4388 Round Lake Road West

Arden Hills

MN

55112

HRManagers@frandsenfinancial.com

GENEROUS BENEFIT PACKAGES*

High-deductible health plan with 100% preventive services (in network)

100% coverage for preventive prescription medications

Flexible spending account

Life, accident, and disability insurance options

Dental and vision plan options

401(k) and profit sharing

Employee assistance program

Additional benefits may apply to specific companies

*Available to qualified full-time employees

Frandsen Corporation and related entities are a family of businesses owned and operated by Dennis and Greg Frandsen and headquartered in North Branch, Minnesota. The manufacturing sector has operations in Minnesota, Iowa, and Kentucky. The banking sector has facilities in Minnesota, North Dakota, and Wisconsin.

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Frandsen Corporation
Website : http://www.frandsencorporation.com/asp_pages/home_corp.asp