Implementation Delivery Director Remote

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For other positions, some roles may be based outside of our Denver office (as stated in the Job Title). Roles based outside of our Denver office can sit in any of the following 26 states: AZ, CA, CO, CT, DC, FL, GA, ID, IL, KS, MA, MD, MI, MN, NC, NJ, NY, OR, PA, SC, TN, TX, UT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
Guild is hiring an Implementation Delivery Director to support the onboarding of new Fortune 500 partners into the Guild marketplace as well as expanding Guild's relationship with our existing Employer Partners. As an Implementation Director on Guild's Marketplace Enablement team, you will support new employer partner implementations by leading significant work streams, developing and exercising end-to-end understanding of Guild's systems, processes, technology, and student-facing teams. This work will result in setting the foundation for long-term growth and a successful relationship between Guild and our Employer Partners. You will work closely with numerous, cross-functional team members from Product Management, Student Services, Payments, Analytics, and Engineering, and others. Additionally, as a Director on the Marketplace Enablement team, you'll be looked to in establishing team culture, tools, processes, and building a firm experience base to then independently lead select client implementation and expansion work.
Guild operates on the cutting edge of the Future of Work, partnering with the United States' largest companies to innovate on how to educate and up-skill millions of employees. These employers span industries, with a particular focus on employers with large populations of front-line employees.
As an Implementation Delivery Director you will:
Own business critical, high visibility implementation workstreams for new employer partner launches
Act as the overall implementation lead for existing employer expansions, representing downstream functional teams like Product, Student Experience, and Payment Operations
Own the translation of major implementation requirements and execution of implementation workstreams; coordinating workstream teams so that activities are completed on time and the overall implementation is successful
Identify and support key process improvement projects that benefit Guild's internal and external collaborators, including conducting robust organizational change planning with documentation, communications, etc.
Provide leadership, mentorship, and create development opportunities for more junior project team members
Depending on experience, there may be an optional opportunity to manage team members directly
You are a strong fit for this role if you have:
8 years of relevant work experience; 4 leading or supporting B2B/B2B2C implementations that require extensive cross-functional collaboration
Bachelor's degree in engineering/computer science, economics, finance, marketing, or business required; MBA or technical graduate degree is a plus
Exposure to and understanding of the challenges faced by both technical and go-to-market functions when selling to Fortune 500 enterprises
Experience managing complex workstreams in cross-functional environments where long-term relationships were essential for success
The ability to develop strong relationships, inspire confidence, and communicate effectively
An interest in connecting the dots and identifying trends, with truly exceptional ability synthesize complex information for a broad set of team members and deliver strong story-telling
Strong organization and project management skills, with a high attention to detail and the ability to keep track of both the high level progress and the small details
A bias toward structured, analytical, systems and process-oriented thinking; able to simplify and present sophisticated problems and issues in an easy-to-understand manner
A motivation to help build team culture, giving and receiving feedback, and supporting the development of team members
Something else? Wonderful, we're curious to learn more about you!
We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a
base salary range of $145,000-186,250
, as well as company stock options.
is increasing economic mobility for working adults by partnering with the
to offer
to their employees via our marketplace of nonprofit universities and education institutions. Guild's proprietary technology platform facilitates the administration of this innovative benefit and our team of coaches helps each employee navigate the path back to school, providing individualized support from day one through program completion.
Guild is a
- and with a
is one of the highest-valued, privately held education companies in the world, and the only one led by a woman. Guild's investors include Ken Chenault, General Catalyst Partners, chairman and former CEO of American Express, Emerson, and Iconiq.
**MEMBERS ONLY**SIGN UP NOW***. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
If you have a disability or special need that requires accommodation, please let your recruiter know.
We currently offer the following benefits:
Access to low-cost, high-quality health care options through Cigna and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
Access to a 401k to help save for the future
3 weeks of vacation in the first year and an open vacation policy after year 1 to help recharge
8 days of fully-paid sick leave, to take the time to heal and or recover
Family-friendly benefits, including 14 weeks of parental leave, employer-paid short-term and long-term disability, employer-sponsored life insurance, and fertility care benefits.
Well-rounded wellness benefits including access to free and low cost mental health resources and support services
Education benefits and tuition assistance to help your future development and growth
Guild requires COVID-19 vaccines for all employees and guests attending Guild events or entering Guild offices. As of February 1, 2022
, we will be expanding our in-person vaccination requirement to include booster shots. We will be using both Clear's Digital Vaccine Card and state-sponsored vaccine passports to verify proof of vaccine. Accommodations or exceptions can be requested for medical or religious reasons.
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I have reviewed and agree to Guild's as well as the privacy policies of the third-party service providers used by Guild associated with the application process.

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