Credit Line Management - Product Operations Principal Associate

Profile

Job ID:
R134793

Center 1 (19052), United States of America, McLean, Virginia
Credit Line Management - Product Operations (Principal Associate)
We are looking for a Principal Associate (Process Management) on the Upmarket Severity Management team. You would be responsible for the execution environment of credit line changes, helping ensure the exposure granted to customers match their usage patterns. You will be central to delivering flawlessly executed, highly regulated customer experiences for 3M Consumer Card customers each year. Your scope would cover day-to-day oversight of the execution environment as well as longer-term process and well-managed improvements. You should be detail oriented and comfortable interacting with both technical infrastructure (e.g., interpreting code, understanding technical architecture) and partner teams (e.g., data analysts, upstream data teams).
As a Process Manager at Capital One, you will be part of a smart, talented team responsible for creating and enhancing processes that deliver excellence to your customer
each
time. The Process Manager Associate will play a key role in delivering processes that impact the company's bottom line. In this position you will contribute immediately while strengthening your process management best practices.
We are seeking dedicated, disciplined, process professionals who excel in a team environment. This person will have excellent communication skills, attention to detail, and
can
adapt to change quickly. The ability to influence up is key to success in this position. This is an excellent opportunity to continue your career in the field of Process Management.
Day to Day Job Responsibilities:
Build strong working relationships with delivery partners and business teams
Stay up-to-date on upstream and downstream interactions with the execution environment
Monitor execution process to ensure it is running as intended
Understand impacts of upstream breakdowns and develop response plan
Consult with intent owners on feasibility of intent & execution plans
Facilitator for intent changes, making sure that governance requirements are met before changes go to-market
Long Term:
Share knowledge & best practices of execution environment / process with broader team
Identify and implement improvements to the execution process and critical monitoring
Collaborate with central teams to identify and implement process improvements (e.g., new tools for new execution requirements, efficiency reviews of current tools)
Basic Qualifications:
Associate's degree OR military experience OR at least 3 years of process management experience
At least 1 year of experience working with analytical, data management, or software engineering teams.
At least 2 years of experience working in a cross-functional environment with demonstrated stakeholder management skills.
Preferred Qualifications:
5 years of process management experience
3 years working with analytical, data management, or software engineering teams
1 years working with process and project management tools (Lean, Six Sigma)
1 years experience in basic coding or data visualization (SQL, Python)
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please **** or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace.
All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Company info

Sign Up Now - FinancialServicesCrossing.com